Controller: Customs Entry (Jnr) - Clearing and Forwarding

DP World; Boksburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A global trade solutions company in Boksburg seeks a candidate skilled in customs compliance and international trade. You will manage compliance documentation, liaise with vendors, and ensure customer service KPIs are met. Ideal candidates have a degree in International Trade and 2-3 years of relevant experience. Join a diverse team dedicated to enhancing global trade practices.

Benefits

Diverse work environment

Opportunities for professional development

Innovative workplace culture

Qualifications

• 2-3 years of experience in customs compliance or trade operations.
• Knowledge of international trade laws and customs regulations.
• Relevant certifications in customs compliance are advantageous.

Responsibilities

• Manage client master data and compliance documentation.
• Conduct pre-shipment compliance checks with vendors.
• Compile reports and maintain customer KPI sheets.

Skills

Customs Compliance

Relationship Management

Problem Solving

Communication

Data Management

Education

Bachelor’s degree in International Trade or related field

Matric

Tools

Process Assist

CargoWise 1

Job description

Job Function

Customer service levels, KPI reporting and daily system administration. Legislation, Customs policies and procedures.

Key Performance Areas

Master Data Management:

• Obtain client master data.
• Obtain HS Tariffs and ensure that all required fields are completed on upload sheet and uploaded in system.
• Maintain product compliance requirements in Process Assist.

Prohibited & Restricted Product Compliance for both import and export.

• Liaise with Vendors regarding inbound compliance and supplier declaration requirements and ensure that the correct documentation is received for exportation.
• Conduct pre-shipment compliance checks.
• Liaise with foreign agents, agencies, and government institutions regarding in-country compliance & permits
• Apply for various documentation required in the export process; for example: PPECB, PHYTO & various permits/licenses etc.
• Book & facilitate all inspections.
• Capture and following up of permit/certificate expiry dates and ensure that applications are submitted in time.
• Stay on top of various state departments requirements and legislation.
• Liaise with DC staff regarding requirements.
• Timely advise any legislative and process changes to clients & vendors.

Customer Service:

• Internal & external KPI levels must be met.

Relationship management:

• Vendors
• Government departments

General:

• Compile Reports
• Write SOP | Business Process
• Ensure customer KPI sheets are maintained.
• Ensure that all costs are accounted for and Invoiced.
• Problem solving
• Upload of Permits and General filing and sorting of documents.
• Assist with general ad hock duties.

Timely and Accurately maintain Process Assist Data.

• Maintaining communication with management and colleagues to promote efficiency and to ensure irregularities are
• highlighted.
• Maintain good working relationship with clients/Customs/inspectors.
• Ensuring accurate completion of all documents.
• Confidentiality of IMS clientele.
• Ensure all compliance measures are met.
• Timely problem solving of various aspects that might cause delays within the export process.

Qualifications Required

• Matric
• Bachelor’s degree or higher in International Trade, Customs, Logistics, Supply Chain Management, Law, or a related field.
• Relevant certifications (e.g., Customs Compliance Certification, International Trade Certification, or similar) are highly advantageous.

Experience and Skills Required

• Minimum of 2-3 years of in customs compliance, trade operations, or customs brokerage.
• Proven track record of managing complex customs processes and ensuring compliance across multiple jurisdictions.
• Process Assist / Cargoes
• Customs Policies, Processes and Procedures
• Legislation & Procedural Requirements
• Technical and Regulatory Knowledge
• Deep understanding of international trade laws, customs regulations, tariffs, excise duties, and trade agreements (e.g., WTO, regional trade agreements).
• Familiarity with customs management systems (e.g. Cargowise 1).
• Knowledge of import and export documentation requirements, classification, valuation, and origin and destination country rules.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.