Control Manager Fourways

Express Employment Professionals Sa Head Office; Gauteng; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading company in the staffing industry seeks a Client Relationship Manager to enhance client interactions. This role focuses on gathering client feedback and addressing complaints to ensure service excellence. Candidates should possess a degree in Business Management and relevant customer service experience.

Qualifications

• Prior experience with customer service.
• Excellent interpersonal skills.
• Ability to network and build relationships.

Responsibilities

• Collect client feedback about their experience.
• Develop relationships with clients and key personnel.
• Elevate complaints and feedback to the relevant departments.
• Meet with clients to establish their needs.

Skills

Customer Service

Interpersonal Skills

Networking

Education

Degree in Business Management

Job description

Client Relationship Manager We are looking for a friendly and customer service-oriented client relationship manager to foster positive relationships with clients by receiving and analyzing feedback to make our services more enjoyable.

The client relationship manager will have an office automation background and will be responsible for handling complaints and ensuring that these complaints are directed to the appropriate department to implement change.

Duties & Responsibilities Collect client feedback about their experience.

Develop relationships with clients and key personnel.

Elevate complaints and feedback to the relevant departments.

Meet with clients to establish their needs.

Desired Experience & Qualification Prior experience with customer service.

Excellent interpersonal skills.

Ability to network and build relationships.

A degree in Business Management or a related field.