Contractor Social Management Officer

Anglo American / De Beers Group; Kathu; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Anglo American is seeking a Contractor Social Management Officer in South Africa to support contractor social management programmes, ensuring performance aligns with corporate standards. The role sits in Corporate Affairs and reports to the Specialist Social Risk & Impact, Band 7 (C-Upper).

The position focuses on safety, program coordination, stakeholder engagement, and compliance across CSMPs, with responsibilities including data collection, reporting, and maintaining records of program

Qualifications

• Basic understanding of CSR principles, particularly in contractor and community relations.
• Familiarity with community engagement and development practices.
• Awareness of organisational social and environmental policies, contractor compliance standards, and relevant regulations.

Responsibilities

• Adhere to all health and safety practices and requirements.
• Support the development, implementation and monitoring of Contractor Social Management Plans (CSMPs) and associated social performance commitments for socially material contracts.
• Track and report program progress, including contractor compliance with social impact mitigation measures.
• Maintain accurate records of all program activities and outcomes.
• Facilitate communication between contractors, the corporate social department, and community stakeholders.
• Respond to basic queries from stakeholders regarding social management initiatives.
• Provide administrative support for contractor-related grievance processes by capturing information, maintaining records, coordinating meetings and communicating updates to relevant stakeholders.
• Support the receipt, tracking and coordination of contractor-related grievances, including investigations, resolution actions and stakeholder communication.
• Conduct site visits to verify contractor adherence to agreed-upon social standards and policies.
• Collect data related to community feedback and contractor performance for reporting purposes.
• Assist in preparing routine compliance and performance reports for internal review.
• Ensure contractor compliance with corporate social responsibility guidelines and legal requirements in alignment with the Social Way Standard and Contractor Performance Management process.
• Document issues related to contractor non-compliance and elevate them as necessary.
• Coordinate and maintain contractor training schedules on social and environmental policies.
• Manage the filing and storage of program-related documentation.
• Support the department in preparing communication materials related to contractor social management.
• Perform other related tasks as delegated by supervisors.

Skills

CSR principles understanding

Community relations practices

Regulatory awareness

Education

Grade 12 or equivalent

NQF5 qualification in Business Administration Services or equivalent

SA Drivers Licence

Tools

SAP

MS Office (Excel, Word, Outlook)

Job description

We have an exciting opportunity forContractor Social Management Officer. The purpose of this role is to support contractor social management programmes to enable effective contractor social performance in accordance with organisational standards and requirements.

We’re the best in the industry.

You’ll make us better.

Guided by our purpose and our values, we enable both high performance and purposeful action as we aim to “re-imagine mining to improve people’s lives", delivering the metals and minerals that make modern life possible – from mobile phones to medicines.

We produce high-grade iron ore, the key component in steel widely used in construction and manufacturing across the world. Our activities include all aspects – exploration; mining; processing and blending; shipping; marketing and selling. In South Africa, we have mining operations in the Northern Cape province, as well as a head office in Rosebank, Gauteng, and a port operation in Saldanha Bay, Western Cape.

Job Description

As Contractor Social Management Officer your responsibilities will include but not limited to:

Safety, Health, and Environment:

• Adhere to all health and safety practices and requirements.
• Maintain good housekeeping to ensure compliance and an environment where team members can deliver their outputs within a controlled risk environment.

Program Coordination and Support:

• Support the development, implementation and monitoring of Contractor Social Management Plans (CSMPs) and associated social performance commitments for socially material contracts.
• Track and report program progress, including contractor compliance with social impact mitigation measures.
• Maintain accurate records of all program activities and outcomes.

Stakeholder Engagement:

• Facilitate communication between contractors, the corporate social department, and community stakeholders.
• Respond to basic queries from stakeholders regarding social management initiatives.
• Provide administrative support for contractor-related grievance processes by capturing information, maintaining records, coordinating meetings and communicating updates to relevant stakeholders.
• Support the receipt, tracking and coordination of contractor-related grievances, including investigations, resolution actions and stakeholder communication.

Monitoring and Reporting:

• Conduct site visits to verify contractor adherence to agreed-upon social standards and policies.
• Collect data related to community feedback and contractor performance for reporting purposes.
• Assist in preparing routine compliance and performance reports for internal review.

Compliance and Administration:

• Ensure contractor compliance with corporate social responsibility guidelines and legal requirements in alignment with the Social Way Standard and Contractor Performance Management process.
• Document issues related to contractor non-compliance and elevate them as necessary.
• Coordinate and maintain contractor training schedules on social and environmental policies.

General Administrative Tasks:

• Manage the filing and storage of program-related documentation.
• Support the department in preparing communication materials related to contractor social management.
• Perform other related tasks as delegated by supervisors.

This role is in Corporate Affairs (COR) department on a Band 7 (C-Upper) level reporting to the Specialist Social Risk & Impact.

Qualifications

• Grade 12 or equivalent
• NQF5 qualification in Business Administration Services or equivalent
• SA Drivers Licence

Technical Knowledge

• Basic understanding of CSR principles, particularly in contractor and community relations.
• Familiarity with community engagement and development practices.
• Awareness of organisational social and environmental policies, contractor compliance standards, and relevant regulations.
• Knowledge of basic monitoring techniques to assess contractor performance and program outcomes.
• Awareness of the local community's social dynamics, cultural norms, and economic environment.
• Proficient in MS Office (Excel, Word, Outlook) and SAP (preferred).

Additional Information

Who we are?

Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine.

We work together with our key partners and stakeholders to unlock the sustainable value that those resources represent for our shareholders, the communities and countries in which we operate and for society at large. Anglo American is re-imagining mining to improve people’s lives.

How we are committed to your safety

Nothing is more important to us than ensuring you return home safely after a day’s work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we’re also continually investing in new technologies – from drones to data analytics – that are helping to make mining safer.

Inclusion and Diversity

Anglo American is an equal opportunities employer.

We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.