Contract Manager: Cleaning

Empact Group; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A service management company in Cape Town seeks a candidate to manage staff and oversee operational support in compliance with regulations. This role requires a minimum of 3 years’ experience in the service industry, preferably with a focus on solution contract sales. A tertiary qualification and valid SA driver’s license are preferred. Key responsibilities include managing operational costs, client services, and workforce utilization.

Qualifications

• Minimum of 3 years’ experience in the Service Industry, preferably in solution contract sales.
• Valid SA driver’s license is required.
• Experience in selling soft services is an advantage.

Responsibilities

• Manage operational costs and ensure adherence to budget.
• Oversight of client services, training, and audits.
• Maximize utilization of resources and ensure financial targets are met.

Skills

Knowledge of the relevant cleaning sector

Customer service skills

Management skills

Communication skills

Excellent interpersonal skills

Education

Tertiary qualification

Tools

MS Office (Excel, Word)

Job description

The Main Purpose of the job

The successful applicant will be responsible for managing all subordinate staff on the integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include providing operational support, oversee client services, training, audits, and industrial relations related issues in the designated areas. Managing operational costs

Education And Experience Required

• Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
• Tertiary qualification (preferred)
• Valid SA driver’s license
• Experience in selling soft services /similar services would be an advantage
  
  

Knowledge, Skills And Competencies

• Knowledge of the relevant cleaning sector
• Knowledge of South African and industry-specific laws
• Knowledge of MS Office; specifically Excel and Word
• Knowledge of HSE
• Proactive approach and attention to detail
• Professional
• Customer service skills
• Management skills
• Communication skills
• Ability to manage and ensure cost remain within the budget and promote costs saving where achievable
• Ability to draft, extract and analyze reports
• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and prioritise effectively
• Ability to work flexible hours when required
  
  

Key Areas Of Responsibility

• Maximize the utilization of workforce, supplies and equipment
• Ensure financial performance achieves targets in revenue and margin growth
• Managing the cost and quality for labour, materials, supplies and subcontracted service