Responsibilities:
- Provide security advice to clients.
- Conduct threat and risk assessments.
- Maintain professional client relationships and liaise effectively.
- Manage manpower and equipment.
- Handle and resolve client complaints effectively.
- Ensure contractual requirements are consistently met.
- Initiate and chair disciplinary hearings.
- Manage incidents and investigations.
- Ensure compliance with the company's disciplinary code.
- Maintain knowledge of Health & Safety management.
- Address security officers' reported problems.
- Follow all company and client SOPs.
- Adhere to BPC policies and procedures.
- Conduct training to enhance staff performance and productivity.
- Perform after-hours visits and standby duties.
- Complete daily, weekly, and monthly reports.
- Assist with shift changes as a standby manager.
- Attend meetings and respond to urgent calls, even on rest days.
- Demonstrate extensive knowledge of security best practices, including physical and logical security aspects.
Preferred qualifications / attributes / skills :
- Minimum of 5 years experience in the mining environment, preferably in PGM mining.
- Security Management Diploma or Security B-Tech Degree or equivalent.
- Experience in criminal and internal mine-related investigations.
- SAPS experience is advantageous.
- PSIRA Grade A certification.
- Grade 12 or equivalent qualification.
- Firearm competency with a valid Regulation 21 certificate (9mm, Shotgun, Self-Loading Rifle, Carbine) is advantageous.
- HIRA and Legal Liability training.
- At least 10 years of managerial experience in a mining environment.
- Confidence in dealing with the public and managing community unrest.
- Bilingual in English and another South African language.
- Ability to work under pressure and willingness to work long hours.
- First aid and fire-fighting training are advantageous.
- Excellent written and verbal communication skills.
- Computer literacy, especially MS Office and Excel.
- Willingness to undergo a polygraph test.
- Clean disciplinary, criminal, and credit records.
- Code 8 Driver's License.