Contract Manager

Bidvest Prestige; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the cleaning sector is seeking a Facilities Manager to oversee cleaning solutions for clients in Cape Town. The role involves managing staff performance, conducting audits, and implementing quality control measures while ensuring adherence to the Service Level Agreements (SLA). The ideal candidate will possess relevant qualifications and experience in Facilities Management and demonstrate strong supervisory skills, initiative, and customer focus.

Qualifications

• NQF Level 6 Diploma in relevant fields.
• 3 years relevant experience in Facilities Management.
• Valid SA Drivers License.

Responsibilities

• Manage cleaning solutions and client relationships as per SLA.
• Conduct daily audits and implement quality management systems.
• Train, mentor, and manage subordinate employees.

Skills

Facilities Management

Project Management

Operations Management

Customer Focus

Negotiation Skills

Analytical Skills

Education

Diploma Property Management

Matric (Senior Certificate)

Job description

Job Location : Western Cape, Cape Town Deadline : June 02, 2025 Quick Recommended Links

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Job Description

ROLE PURPOSE

• To implement and manage a cleaning solution for Clients in accordance with the SLA

MAIN OUTPUTS

• Responsible for driving cleaning and hygiene for the Client
• Ensure delivery of efficient service as outlined in the Service Level Agreement (SLA)
• Implementation of an effective HSE, Quality & Risk Management system in conjunction with the Operations Manager, and in accordance to Client needs
• Conduct daily audits on services rendered and ensure that prescribed work quality and standards are sustained
• Assist in the management of projects and provide technical support, where applicable
• Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on services rendered
• Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
• Provide monthly reports and feedback on continued compliance to the SLA
• Building strategic relationships both internally and externally
• Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies / procedure
• Ensure adequate staff placement i.e. prepare suitable shift-roster and manage / approve applicable leave for subordinate employees
• Responsible for training, coaching, mentoring & development of subordinate employees
• Implement cleaner work schedules and evaluate and manage performance

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements :

• NQF Level 6 : Diploma Property Management, Project Management, Operations Management or related formal qualification
• Matric (Senior Certificate)
• Valid SA Drivers License
• 3 years relevant experience in Facilities Management, CRM, Property Management & Financial Management
• Facilities Management, CRM, Property Management
• Knowledge of OHS Act, ISO 9001 Quality Management

FUNDAMENTAL COMPETENCIES

• Initiative / Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Solid Supervisory Skills
• Subordinates Capacity Building
• Customer Focus
• Negotiation Skills
• Analytical Skills
• Planning / Scheduling / Objective Setting