Contract Administrator

Sureserve; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company is seeking a dedicated Contract Administrator to manage administrative support for engineers and clients effectively. This role requires excellent communication and organizational skills to ensure that daily operations meet company standards and client expectations. The ideal candidate will thrive in a dynamic environment and be able to handle multiple tasks efficiently while ensuring data accuracy and timely communication.

Benefits

Employee wellbeing programme

Enhanced Maternity & Paternity Packages

Dental / Healthcare cash plan

Cycle to Work Scheme

Electric Vehicle Leasing Scheme

Career progression opportunities

Qualifications

• Experience in administrative support, preferably in housing or facilities management.
• Proficiency in Microsoft packages and IT systems.
• Ability to handle high volume of calls.

Responsibilities

• Planning and distributing work for Heating Engineers and Electricians.
• Ensuring timely and accurate data management.
• Liaising with Contracts Administrators and Supervisors.

Skills

Communication Skills

Organizational Skills

Multitasking

Tools

Microsoft Office

IT Systems

Databases

Job description

We are recruiting for a diligent, professional Contract Administrator to join our busy team.

This role necessitates a resilient and detail-focused person with excellent communication skills and the ability to multitask effectively.

Overview Of Role

The Contract Administrator serves as a crucial conduit between multiple stakeholders, ensuring that accurate data is delivered and communicated daily to the appropriate parties and that all planned, and allocated works are distributed on time, meeting the standards set by the Company and its Clients.

The successful candidate will be responsible for providing administrative support to our team leaders, engineers, suppliers, and tenants with proven administrative work experience, ideally in the housing, premises, or facilities management sector.

Key Responsibilities

1. Planning the day-to-day works of the Heating Engineers, Multi-Skilled Engineers, Electricians, Plumbers, Apprentices, and distributing / communicating work accordingly.
2. Ensuring the cascade of data is both accurate and timely.
3. Ensuring up-to-date records are produced and kept via the appropriate mediums on time.
4. Liaising with other Contracts Administrators and Supervisors.
5. Answering and dealing with phone calls from both Clients and Tenants.

Required Attributes

• A self-motivated individual, looking to develop and progress within a successful Company.
• Understanding and working to an excellent level of customer service.
• Proficiency with Microsoft packages, IT systems, and databases, and strong organizational abilities.
• Experience handling a high volume of calls is beneficial.
• A friendly and professional attitude to foster good relationships with Engineers, Tenants, and Clients.
• It is important that we complete all the appropriate criminal and reference checks before you start working with us.

What We Offer

• Employee wellbeing programme, occupational health support, telephone support- counselling for staff
• Service level awarded annual leave
• Enhanced Maternity & Paternity Packages
• Dental / Healthcare cash plan
• Cycle to Work Scheme
• Electric Vehicle Leasing Scheme
• Gender & Equality Working Group
• Sureserve Academy - a platform for development, career progression
• Employee Voice Programme
• Social activities for all of our teams
• Sureserve Legends - celebrating the fantastic ways in which our employees live our values.

Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them.

If you feel you need any adjustments, please contact us.

Applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK.