Content Operations Coordinator

OTTera, Inc.; Johannesburg; On-site; ZAR 279,000 - 446,400; Full time

Job summary

OTTera, Inc. is hiring a Content Operations Coordinator in Johannesburg, South Africa. This role involves scheduling, content quality control, and managing operational processes across multiple streaming channels. Candidates should have 1–3 years of experience in content operations and digital media along with strong communication and organizational skills. The position offers hands-on exposure to operations and significant growth opportunities within the global media landscape.

Qualifications

• 1–3 years' experience in content operations, broadcast, OTT, or digital media.
• Ability to manage multiple workflows and meet deadlines.
• Strong communication and organizational skills.

Responsibilities

• Execute channel scheduling and playlist management across assigned channels.
• Perform content quality control (QC), including metadata validation.
• Collaborate with internal teams to ensure timely and accurate execution.

Skills

Content operations

Attention to detail

Communication skills

Organizational skills

Job description

Join a fast-growing digital media environment where your work directly impacts the performance, quality, and scalability of premium streaming channels. This role offers hands‑on exposure to FAST channel operations, content workflows, and the opportunity to grow within a dynamic, global media landscape.

Overview

We are seeking a highly detail‑oriented Content Operations Coordinator to support the execution and delivery of channel operations across managed service environments. You will play a critical role in ensuring content is accurately scheduled, quality‑controlled, and delivered to a high standard.

Key Responsibilities

• Execute channel scheduling and playlist management across assigned channels
• Perform content quality control (QC), including metadata validation, compliance checks, and content readiness
• Support managed service deliveries across multiple channels and workflows
• Maintain structured operational processes and documentation
• Identify and elevate issues related to scheduling, content quality, or delivery timelines
• Collaborate with internal teams to ensure timely and accurate execution
• Support updates to channel packaging and operational workflows

Requirements

• 1–3 years’ experience in content operations, broadcast, OTT, or digital media
• Exposure to scheduling, playlisting, or content QC workflows
• Strong attention to detail (critical for success in this role)
• Ability to manage multiple workflows and meet deadlines
• Strong communication and organizational skills
• Ability to work morning shifts and weekends as needed to support business operations

Preferred Experience

• Experience with FAST channels, broadcast scheduling systems, or OTT platforms
• Familiarity with content metadata standards and compliance requirements
• Understanding of digital video workflows and delivery pipelines

Reporting Structure

This role reports into the Channel Management team and supports broader content and operational teams. This is a high‑impact role within a growing operations team, with strong opportunities for development in content operations and channel management.