Content Designer / Ux Writer

Epam; Cape Town; On-site; USD 40 000 - 80 000; Full time

Job summary

An established industry player seeks a talented Content Designer / UX Writer to craft engaging content experiences that bridge user needs and business objectives. In this role, you will collaborate with a diverse team to integrate content design into the product development process. Your expertise in UX writing and content strategy will be pivotal in enhancing digital experiences across multiple platforms. Join a dynamic team committed to innovation and continuous learning, where your contributions will help shape the future of digital solutions. If you are passionate about creating impactful content and thrive in a collaborative environment, this opportunity is perfect for you.

Benefits

Global travel medical and accident insurance

Flexible schedule

Work from home opportunities

Learning and development opportunities

In-house professional training

Career advisory and coaching

Sponsored professional certifications

Well-being programs

LinkedIn Learning Solutions

Qualifications

• 5+ years of content strategy/design experience in digital environments.
• Experience in user-focused writing with a strong portfolio.

Responsibilities

• Translate business goals into content design strategies.
• Create user-friendly content for various digital platforms.

Skills

UX Writing

Content Strategy

Information Architecture

User Research

Editorial Processes

Education

Bachelor's degree in Communications

Bachelor's degree in Journalism

Bachelor's degree in UX

Tools

Content Management Systems (CMS)

Figma

Job description

Are you a content designer with UX writing skills? Do you have a strong understanding of UX writing principles and practices?

As a Content Designer / UX Writer at EPAM, you will create engaging cross-channel content experiences for digital solutions that connect users' needs with businesses' goals.

Working with a multi-disciplinary team of product managers, designers, and engineers, you will ensure that content design and UX writing are integrated into the product development process.

Responsibilities

• Partner with EPAM's clients to translate business goals and user needs into viable content design strategies for new and redefined digital experiences. This includes identifying pain points and articulating opportunities for improving the content journey.
• Partner with product team members to define personas, map content to user journeys, model content, identify content gaps, and create appropriate UX copy at all stages of the user journey.
• Contribute to information architecture, sitemaps, navigation, and content organization.
• Write user-friendly content across multiple platforms and touchpoints that align with the clients' brand, values, and tone, and meet business goals and industry best practices.
• Create copy guidelines that support the broader content strategy and user experience goals.
• Collaborate with a cross-functional project team to create narratives and copy for journey maps, landing pages, products, applications, and more across web and mobile.
• Support and participate in stakeholder workshops and user research.
• Provide editorial feedback to the project team and other writers.

Requirements

• At least 5 years of professional content strategy/design experience, ideally in an agency or consultancy environment.
• Experience in user-focused digital product writing with a portfolio of English UX-focused writing samples.
• Experience with Content Management Systems (CMS).
• Experienced in information architecture, taxonomy, content models, and content migration.
• Solid experience with Figma.
• Well-versed with quantitative and qualitative data to guide editorial choices.
• Comfortable defining editorial processes and workflows.

Nice to Have

• Bachelor's degree in Communications, Journalism, or UX could be an advantage.

Our Benefits Include

• Global travel medical and accident insurance.
• Flexible schedule and work from home opportunities (depending on the project).
• Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions, and much more.
• Certain benefits and perks may be subject to eligibility requirements.

About EPAM

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here, you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.