Consulting - Strategy: Senior Manager (TMT)

Company Description

Deloitte provides industry-leading audit and assurance, tax and legal, consulting, financial advisory, and risk advisory services to nearly 90% of the Fortune Global 500 and thousands of private companies. Our professionals deliver measurable and lasting results that help reinforce public trust in capital markets, enable clients to transform and thrive, and lead the way toward a stronger economy, a more equitable society and a sustainable world. Building on its 175-plus year history, Deloitte spans more than 150 countries and territories. Learn how Deloitte’s approximately 457,000 people worldwide make an impact that matters at www.deloitte.com

About the Division

Innovation, transformation and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

Our professionals help clients identify and solve their most critical information and technology challenges, including strategy, procurement, design, delivery and assurance of technology solutions.

Our professionals need to have the acumen to handle complex situations and multiple responsibilities simultaneously, balancing long term projects with the urgency of immediate operational demands. We are committed to establishing and empowering the firm by establishing an environment of continuous learning and enriching career opportunities.

Job Description

Discover your future career in Deloitte Consulting’s Strategic Advisory business. Our multidisciplinary team spans across the continent and combines strategic foresight with rigorous analysis to drive growth, manage risks, and enhance industry performance.

We empower our clients to navigate complex challenges and uncover opportunities to create value and competitive advantage while also building organisational trust and resilience for the long run.

We look for the best talent to co-create dynamic Strategy & Business Design that enables strategy-led transformation. We help clients build, transform and protect value, be it financial, economic, social, environmental, or cultural.

Our specialists harness deep insights on market size, competitive landscape, and evolving dynamic trends, responding to the client’s business growth.

Join us to work on transformative projects with top tier clients!

Our ideal candidates are strategy mavericks who are intellectually curious, passionate about solving complex problems whilst being hardworking with an enthusiastic and approachable demeanour, an entrepreneurial mindset, combined with a passion for TMT topics. We want people who have gravitas and impact coupled with great communication and collaboration skills.

Main Purpose of Job

Senior Managers will support the Business Unit Leadership in the delivery of services to clients on delegated engagements/projects. By developing high-performing people and teams they lead and support to make an impact that matters and setting the direction to deliver exceptional client service.

Responsibilities: Strategic Advisory for TMT Strategy Projects

• Lead TMT strategy & insights projects by analyzing category, client, and customer, leveraging data and synthesizing for client recommendation.
• Help clients identify the right key performance indicators (KPIs), highlight areas of improvement, and influence their strategy.
• Build strong relationships with client digital and marketing leaders to provide strategic advice on business futures.
• Through tight alignment with the sales, business and product organizations, develop and lead on market expansion initiatives to unlock new revenue channels, providing valuable market and customer insights for business growth.
• Responsible for developing and implementing segment marketing strategies and programs across the country.
• Ability to rapidly ideate and create concepts and articulate strong storylines to clients.
• Perform the role of a key advisor to our clients on go-to-market strategies.
• Lead qualitative and quantitative and secondary research.

Go to Market, Revenue Management & Stakeholder Engagement

• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Develop cross-sector go-to-market strategy in close alignment with the relevant Offering Portfolios.
• With regional business and marketing directions in mind, the role will define our business plans to tap into the growth potential in the region with alignment to the go-to-market plan.
• Work with various functional teams, corporate marketing, country sales to plan a wide range of programs - successfully driving the execution of those programs in the country.
• Communicate plans across cross-functional teams, execute and monitor success.
• Provide counsel and insight to the team and see through the development of design strategies to implementation.
• Understand and identify key market opportunities – delivering coordinated marketing programs to get results with good customer experience.
• Manage sales to fulfill vertical revenue with a focus on pipeline development, management, and closure to meet targets.

Leadership Accountability

• Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Lead junior team members by coaching them to both provide leverage on projects and grow their technical and communication skills.
• Deliver exceptional quality results and stakeholder value by leveraging each person’s strengths to build high performing teams across businesses and borders.
• Accountable for leading a cross-functional team, integrating product strategy, product design, together with leveraging the business and technology teams.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.
• Develop best practices within the team – such as creating internal knowledge bases, thought leadership and contributing/leading to Training, Professional Development, Innovation and Talent Acquisition.

Sector and Domain Specialization

• Have a passion for TMT topics, relevant work experience within TMT and an interest to focus on subsectors within TMT as a thought leader.
• Ability to apply deep sector expertise to lead initiatives in a given offering domain and enable a client’s transformation.
• Ability to develop deep situational expertise with the combination of sector and offering domain to make tailored recommendations that enable the client’s strategic agenda.

Experience Required

• Experience with a Tier-One Professional Services Firm and/or leading blue-chip organization in related industry vertical.
• 7-10 years working experience including 5 years in a client-facing as well as 5 years in a management role with a focus on digital transformation.
• Working experience and deep working knowledge of primary industry.
• Proven experience in 1/more of the customer domains of Sales, Service, Marketing and Commerce.

Relevant Strategic Advisory Competencies

• Experience leading and managing multidisciplinary project teams to deliver tailored strategic solutions across or in chosen industry verticals.
• 10 – 12 years deep functional knowledge in one or more of the following areas: Corporate strategy, operating model, data and analytics, Digital Marketing, Route to Market, Revenue Growth Management, Digital Commerce.
• Deep customer domain experience across Sales, Service, Marketing & Commerce.

Qualification Required

• Tertiary qualification in Finance, Accounting, Information Systems, Computer Science, Engineering or related.
• MBA or Masters in the relevant field of study is a definite advantage.

Additional Information

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

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