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Absa External Sales Consultant is responsible for driving sales growth and delivering superior service across the assigned area. You will own targets, educate customers on Absa’s value proposition, and work with colleagues across banking teams to grow the business.
The role requires strong networking, client engagement, and collaboration skills, with a focus on building sustainable regional relationships in a dynamic banking environment.
Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Belonging at Absa Absa is committed to creating an inclusive workplace where everyone can thrive. We are an equal opportunity employer and welcome applications from suitably qualified individuals from diverse backgrounds. In support of our Diversity, Equity, Inclusion and Belonging (DEIB) commitments and Employment Equity objectives, preference may be given to candidates from underrepresented designated groups, including persons with disabilities. We encourage applicants who may require reasonable accommodation during the recruitment process to let us know so that appropriate support can be provided.
The External Sales Consultant is responsible for actively pursuing sales growth (volume and value) and service delivery competitiveness by:
Accountable for achievement of sales performance objectives in terms of sales target achievement for Inclusive Banking, Entry Level and Bulk Acquisition Sales, in the B2C environment. Deliver sales and service delivery targets within the assigned areas of responsibility Collaborate on sales opportunity leads across business disciplines (RB, CIB, Physical Channels) Take Accountability for end-to-end fulfilment of sales execution within prescribed sales standards, and actively drive scheme penetration for EVP Schemes to deliver on sales and service targets for the region Actively contribute to Regional Sales strategy and plans In conjunction with ES RM/TL, proactively devise weekly plans and activities to drive sales growth Proactively identify cross sell opportunities partnering with colleagues to deliver these effectively in the assigned area Actively monitor, and take accountability, for own sales and service performance across the region and proactively identify opportunities to improve sales and service delivery or enlist coaching and support where necessary to do so Establish networks within the defined area to enlist opportunities for Absa presence at key events and forums in line with the regional or area plans Identify and prospect future potential clients turning leads into real business opportunities Leads Management – proactive utilisation and conversion of assigned leads Provide relevant and insightful feedback to product and performance teams on initiative mechanics and client feedback to drive enhancements in sales and service Proactively engage existing clients on new products and services and migration strategies in alignment with One Absa business objectives Actively mine EVP Schemes to deliver on sales and service targets for the region Effective sales execution planning (activities, time management, resources, travel etc.) Ensure you act in line with the External Sales Disciplines and New Ways of Work
Ensure all policies and procedural, regulatory and compliance requirements are fully adhered to, at all times Ensure the effective use and management of devices and resources availed to execute role requirements. (E2E Mobility device & accessories, marketing collateral etc. Including systems & software updates.) Ensure appropriate product and service solutions are provided to customers through quality consultations e.g no mis-selling Apply effective governance & controls in execution of sales (quality documentation etc.) of sales and service delivery for the portfolio Keep updated on all regulatory requirements and changes in business and apply appropriate requirements and sales standards/practices. Aligned sales activity, sales and service reporting and migration planning Devise and apply accurate reporting to support sales planning and activities
Bachelor's Degree: Banking At Absa, our story is not a single narrative. It’s thousands of individual journeys unfolding across Africa and beyond. From colleagues serving customers in local communities to teams shaping financial solutions across borders, Absa is built on people who bring their lived experiences, ambitions and perspectives into the workplace every day. Whether you’re starting your career, a seasoned leader or somewhere in between, your contribution is seen, valued and connected to something bigger. Our presence across Africa – which spans personal and business banking, corporate and investment banking, wealth and investment management, and insurance – exists because of the people who show up in their roles with purpose. Across Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda and Zambia, our colleagues are shaping what Absa becomes in each market. Beyond the continent, teams in global offices and a technology hub support and extend the stories that prove that African talent can lead, influence and innovate on the global stage. At Absa, your story matters because progress is driven by human experience, not hierarchy. When people are enabled to bring their whole selves to work, they don’t just build careers. They help shape the future of Africa’s financial services landscape.