Consultant : Offer Management

Road Accident Fund; Johannesburg; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a Consultant for Offer Management to ensure the quality of offers and manage stakeholder relationships. This role involves assessing rejected offers, providing administrative support, and maintaining high standards in legal costing processes. The ideal candidate will have a Bachelor’s Degree in Health Sciences or Law and at least three years of relevant experience in an insurance-related environment. Join a dynamic team and contribute to improving processes while enjoying a full-time position with growth opportunities.

Qualifications

• 3+ years experience in an insurance-related environment.
• Strong background in consultancy roles.

Responsibilities

• Ensure quality of offers and communicate approved offers.
• Assess rejected offers and maintain stakeholder relationships.

Skills

Stakeholder Management

Quality Assurance

Administrative Support

Education

Bachelor’s Degree in Health Sciences

Advanced Diploma in Law

Job description

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Job title: Consultant: Offer Management

Job Location: Gauteng, Johannesburg

Deadline: May 07, 2025

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Key Performance Areas

Offer Management

• Ensure the quality of the offers made.
• Identify and correct defects in consultation with the offer originator.
• Provide recommendations to the manager and team leader regarding settlement offers.
• Communicate approved offers.
• Request payment processing.

Exception Handling

• Assess reasons for rejected offers.
• Make necessary adjustments and communicate them.
• Suspend claims until disputes are resolved.

Quality Assurance

• Implement and maintain high standards in legal costing processes.
• Maintain procedures for handling unusual occurrences.

Administrative Support

• Document and upload offers into the system.
• Provide administrative support as needed.
• Respond to correspondence.
• Prepare documents, reports, and presentations.
• Assist with typing and editing briefs, technical papers, and memos.

Reporting

• Track and report against objectives and targets.
• Report emerging risks.
• Provide ad hoc reports on process improvements.

Stakeholder Management

• Maintain healthy stakeholder relationships.
• Follow up and provide updates on queries.
• Respond to queries within set turnaround times.

Qualifications

• Bachelor’s Degree or Advanced Diploma in Health Sciences or Law-related field.

Experience

• At least 3 years of relevant experience in an insurance-related environment.
• Experience in consultancy roles.

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Consulting, Information Technology, and Sales

Industries

• Government Administration