Consultant Life Sales

Old Mutual; Johannesburg; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dedicated sales professional to enhance customer experiences and drive profitability. This role involves managing incoming sales calls, providing accurate quotations, and ensuring high-quality customer interactions. The ideal candidate will demonstrate effective communication and a strong customer focus, contributing to the company's growth and success. Join a forward-thinking organization that values diversity and is committed to creating positive futures for both customers and employees.

Responsibilities

• Provide quality sales service to generate business from new and existing sources.
• Handle sales calls and guide customers through product offerings.
• Maintain lead-to-sale and quote-to-sale ratios.

Skills

Effective Communication

Customer Focus

Decision Making

Accountability

Managing Complexity

Process Optimization

Planning & Alignment

Tech Savvy

Job description

Old Mutual Job Opportunity

Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this commitment.

Job Description

To provide quality sales service that results in the production of business from new and existing sources, contributing to the profitability and growth of the company.

• Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns, and targets.
• Telephonically guide customers through the product offerings, pricing, terms, and conditions.
• Provide accurate and efficient quotations to customers.
• Maintain an agreed lead-to-sale, lead-to-quote, and quote-to-sale ratios.
• Work shifts as scheduled.
• Manage all allocated leads.
• Sell according to daily targets.
• Maintain a 90% QA average on all calls.
• Accurately capture all customer data.
• Close calls at the point of contact where possible.
• Send accurate policy documents to customers within mandated timeframes.
• Deal professionally with all customers, adhering to the company's culture, products, and quality standards.
• Manage time and workload to meet deadlines and targets.
• Demonstrate excellent knowledge of the company's product offerings, campaigns, rules, and conditions to recommend suitable solutions.

Skills & Competencies

• Effective Communication
• Customer Focus
• Decision Making
• Accountability
• Managing Complexity
• Process Optimization
• Planning & Alignment
• Tech Savvy

Education & Closing Date

Closing Date: 29 May 2025, 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

About Us

Old Mutual is a leading African financial services organization offering a broad spectrum of financial solutions across 14 countries. Our lines of business include Life and Savings, Property and Casualty, Asset Management, and Banking and Lending. We are committed to creating mutually positive futures every day, believing that a great customer experience starts with a great employee experience.