Consultant Cash Level 1

Standard Bank Group; Maluti-a-Phofung Local Municipality; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a dedicated professional to manage cash-related matters, ensuring an exceptional client experience. This role requires a deep understanding of branch banking and the ability to navigate complex policies and procedures. The ideal candidate will bring over a decade of experience in personal and private banking, demonstrating strong competencies in client coverage and cash handling. Join a dynamic team where your expertise will contribute to the bank's success and client satisfaction, and be part of a company that values practical approaches and thorough understanding in every interaction.

Qualifications

• 12 years branch banking experience required.
• Understanding of bank's policies and cash handling legal aspects.

Responsibilities

• Attend to cash-related matters and assess client demands.
• Deliver consistent client experience in line with requirements.

Skills

Client Coverage

Personal and Private Banking

Branch Banking Experience

Understanding Bank Policies

Cash Handling Legal Aspects

Knowledge of Branch Functions

Adopting Practical Approaches

Articulating Information

Examining Information

Exploring Possibilities

Following Procedures

Education

NQF Level 5

Tools

AutoCAD Drafting

Job description

To attend to any cash related matter (e.g. walk-in customers ATMs) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications :

Minimum Qualification :

• NQF Level 5

Experience Required :

• Client Coverage
• Personal and Private Banking
• 12 years branch banking experience
• Understanding the bank's laid down policies and procedures related to telling/frontline support; bulk cash and ATMs.
• Familiar with the legal aspects regarding cash handling.
• Knowledge of other departments and their functions within a branch.

Additional Information :

Behavioural Competencies :

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Exploring Possibilities
• Following Procedures

Technical Competencies :

• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding & Product Knowledge (Consumer Banking)
• Processing

Remote Work : Employment Type :

Fulltime

Key Skills:

Cluster, IT, B2C, Key Account, AutoCAD Drafting

Experience: years

Vacancy: 1