Consultant, Cash (Level 1)

Standard Bank Group; Graaff-Reinet; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading African financial services provider in Graaff-Reinet is seeking candidates for a cash handling role requiring NQF Level 5 qualifications and 1-2 years of branch banking experience. You'll attend to walk-in customers, assess their needs, and ensure that client experiences align with company standards. Join a motivated team making a difference in the financial sector.

Qualifications

• 1-2 years branch banking experience with understanding of bank's policies.
• Familiar with legal aspects regarding cash handling.
• Knowledge of other department functions within a branch.

Responsibilities

• Attend to any cash-related matter for walk-in customers.
• Form an accurate assessment of client demand.
• Deliver excellent client experience according to laid down requirements.

Skills

Client Coverage

Personal and Private Banking

Education

NQF Level 5

Job description

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications

Minimum Qualification:

• NQF Level 5
  
  

Experience Required:

• Client Coverage
• Personal and Private Banking
• 1-2 years Branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs
• Familiar with the legal aspects regarding cash handling
• Knowledge of other departments and their functions within a branch
  
  

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Exploring Possibilities
• Following Procedures
  
  

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding & Product Knowledge (Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)