Consultant, Cash (Level 1)

Standard Bank Group; Clanwilliam; On-site; ZAR 150,000 - 250,000; Full time

Job summary

A leading African financial services group in Clanwilliam is seeking an experienced banking professional to attend to cash-related matters. The ideal candidate will have a minimum of 1-2 years of experience in branch banking, with a focus on cash transactions and client service. This role offers an opportunity to work with talented professionals and influence growth in the African market.

Qualifications

• A minimum of 1-2 years of relevant experience in banking.
• Proficiency in managing bulk cash transactions and ATMs.
• Solid understanding of legal aspects related to cash handling.

Responsibilities

• Attend to cash-related matters for walk-in customers and ATMs.
• Assess client demands accurately to deliver quality service.

Skills

Branch banking experience

Managing bulk cash transactions

Understanding of bank policies

Customer service skills

Education

Matric certificate

National Certificate in Banking (NQF5)

Job description

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families, and large multinational corporates and institutions. We’re passionate about creating growth in Africa, bringing true, meaningful value to our clients and the communities we serve, and creating a real sense of purpose for you.

Job Description

To attend to any cash-related matter (e.g., walk-in customers, ATMs) while forming an accurate assessment and understanding of that demand to act on it in a manner that consistently delivers in line with client experience and laid-down requirements.

Qualifications

• Matric certificate
• National Certificate in Banking (NQF5 FAIS recognised qualification)

Required Experience

• A minimum of 1-2 years of relevant experience is imperative.
• Candidates must demonstrate extensive branch banking experience, with a thorough understanding of the bank's policies and procedures, especially in teller operations and frontline support. Proficiency in managing bulk cash transactions and ATM operations is essential. A solid understanding of legal aspects related to cash handling is mandatory. Candidates should also have in-depth knowledge of the functions of various branch departments.

Additional Information

Behavioral Competencies

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Following Procedures
• Managing Tasks
• Producing Output
• Providing Insights
• Understanding People
• Upholding Standards

Technical Competencies

• Application & Submission Verification (Business Banking)
• Banking Processes & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding (Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)