Configuration Analyst

MultiChoice; Randburg; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in the technology sector seeks a skilled professional for system configuration management. You will work closely with business stakeholders to implement and maintain system configurations, ensuring alignment with business objectives. A vital role for enhancing operational efficiency and solution delivery, requiring technical expertise and collaborative skills to succeed.

Qualifications

• 3 years experience in system configuration management required.
• Experience with system configuration and analysis is essential.
• Knowledge of billing platforms and ITIL practices preferred.

Responsibilities

• Collaborate with stakeholders and manage configuration processes.
• Conduct system impact analysis and maintain existing configurations.
• Provide technical support and monitor system performance.

Skills

Collaboration

Technical Support

System Analysis

Configuration Management

Education

National Diploma in Information Technology

BCom or BSc Informatics

BSc Computer Science

BCom Information Systems

Tools

Microsoft Team Foundation Server

Microsoft Suite

Oracle

SQL Server

Job description

Job Location : Gauteng, Randburg Deadline : August 03, 2025 Quick Recommended Links

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Key Performance Objectives

Stakeholder Management

• Collaborate with stakeholders including business users, project managers, developers, and subject matter experts.
• Facilitate communication, manage expectations, and ensure alignment among stakeholders throughout the project lifecycle.

Configuration

• Implement products configuration
• Implement billing configuration rules
• Configure CVM offers and processes
• Conduct system impact analysis for new billing requirement
• Be able to conduct production incident analysis
• Design, prototype and implement the configuration of the required solution based on business requirements
• Test, troubleshoot and maintain existing configuration
• Create unit tests for all configured solutions
• Develop and maintain technical documentation
• Translate business requirements, taking account of the target environment and existing solutions with the goal of minimizing complexity
• Adhere to policies, standards and procedures applicable to configuration, quality control and release management
• Contributes to the implementation of improvement initiatives, helping to drive a quality culture
• Participate in planning, impact and feasibility analysis, work estimation and packaging aligned with the Solution Development roadmap

System Support

• Provide technical expertise and support to stakeholders / users across the organization.
• Monitor and report on system performance and utilization where required

Qualifications Essential

• National Diploma in Information Technology / BCom or BSc Informatics / BSc Computer Science / BCom Information Systems / Informatics or a similarly relevant Information Technology degree or diploma from a recognized institution.

Experience

• Minimum of 3 years’ relevant experience in system configuration management
• Experience with configuring systems
• System Analysis knowledge
• CVM Offers configuration knowledge
• Billing System Platform knowledge
• Experience in SDLC development practices
• Experience of working in a high-pressure environment and working to tight deadlines
• ITIL knowledge
• Preferred technologies : Microsoft Team Foundation Server, Microsoft Suite
• Preferred databases technologies : Oracle, SQL Server