Concierge (m/w) - creator of unique experiences

GRACE LA MARGNA ST MORITZ; Parow; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A luxury hotel is seeking a dedicated Concierge to provide exceptional service and create unforgettable guest experiences. As part of a renowned opening, you will be pivotal in shaping hospitality standards at the new establishment. Ideal candidates are passionate about the hospitality sector and enjoy engaging with guests. This entry-level full-time position offers a collaborative and supportive environment.

Benefits

F&B discounts

Hands-on learning opportunities

State-of-the-art accommodation if needed

Collaborative work environment

Qualifications

• Exceptional interpersonal skills and a positive attitude.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.

Responsibilities

• Maintain highest standards of service in a 5* hotel.
• Create memorable experiences for guests.
• Resolve guest challenges independently.

Skills

Customer service

Multi-tasking

Proactive attitude

Team player

Strong interest in hospitality

Job description

Concierge (m/w) - creator of unique experiences

Join to apply for the Concierge (m/w) - creator of unique experiences role at GRACE LA MARGNA ST MORITZ

We are looking for ambitious talents who will become the shapers of the new reborn legendary hotel in one of the most prestigious alpine resorts in the world. Are you expecting more than a job? Then let's GRACE together from December 2025!

WHAT WILL YOU DO?

• Maintain highest standards of a 5* superior hotel
• Take advantage of your connections and make the impossible possible
• saying no is not an option for you, you will always find something suitable
• Help guest to explore our neighbourhood
• Create memorable, lasting and individual experiences
• Be pro-active and out-going
• Take ownership
• Provide personalised services
• Ensure timely resolutions of guests challenges independently
• Take responsibility in any part of the operational process
• Have fun and broaden always your horizon

YOUR +sides

• Your smile is infectious and you treat people as if they were your best friends
• You go the extra mile to make the best first and last impression
• You are a team player and enjoy helping others
• You have a strong interest in hospitality and you are eager to learn
• You can multi-task and work in a fast-paced environment
• You lead with example and pride
• You love to try new things and go a different path
• You like to push your comfort zone to the edge
• Guests always come first to you

WHAT'S IN FOR YOU AT GRACE?

• Become a pioneer for the first hotel opening to happen in 100 years in St. Moritz in this segment
• Fun, collaborative and caring environment where people are put first
• Grace House for talents
• Hands-on learning and training opportunities
• F&B discounts & sporting activities free of charge
• Cool uniform from an international luxury clothing brand
• If needed state-of-the-art accommodation
• And much, much more…

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Transportation, Logistics, Supply Chain and Storage

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