Concierge

Four Seasons Resort Hualalai; Johannesburg; On-site; ZAR 20,000 - 40,000; Full time

Job summary

Join a prestigious urban resort in Johannesburg as a Concierge, where your passion for service will shine. This role offers the chance to be part of a cohesive team dedicated to creating memorable experiences for guests. With opportunities for career growth and a commitment to employee well-being, you will thrive in an environment that values respect and collaboration. Enjoy the pride of delivering exceptional service while being recognized for your excellence. If you are motivated and service-oriented, this is the perfect opportunity to elevate your career in the hospitality industry.

Benefits

Comprehensive Benefit Plan

Career Development Opportunities

Recognition for Excellence

Qualifications

• Strong customer service skills with a focus on guest satisfaction.
• Excellent communication skills to interact with guests and team members.

Responsibilities

• Fulfill guest requests with a focus on providing excellent service.
• Collaborate with the Front Office Team to ensure guest satisfaction.

Skills

Customer Service

Communication Skills

Problem-Solving

Education

High School Diploma

Hospitality Management Degree

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who strive to improve, push ourselves to new heights, and treat each other as we wish to be treated. Our team members worldwide create memorable experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that enabling our people to deliver exceptional guest experiences begins with a world-class employee experience and company culture.

At Four Seasons, we value recognizing familiar faces, welcoming new ones, and treating everyone with respect. Whether you work, stay, live, or discover with us, our purpose is to create lasting impressions, rooted in the belief that life is richer when we connect genuinely with people and the world around us.

About the location:

Located high on the rocky Witwatersrand, our Westcliff Hotel offers a unique experience. Despite being in South Africa’s largest city, it feels like a chic hillside village, with sun-splashed villas, courtyards, fountains, and gardens. Guests can enjoy seasonally inspired dishes at Flames, visit our destination day spa with nature-inspired treatments, or relax on their room’s balcony overlooking the treetops.

About Four Seasons Hotel, The Westcliff, Johannesburg

Join our team at the iconic Four Seasons Hotel the Westcliff, Johannesburg. This stylish urban resort offers panoramic views of the Johannesburg Zoo and the prestigious neighborhoods of the Parks, built on mutual respect, collaboration, and a passion for food and wine.

We are seeking a highly motivated and service-oriented individual to join the Front Office Team as Concierge.

Our deeply ingrained culture is embodied by our employees, who share a focus on providing excellent service. Four Seasons Hotels and Resorts has been ranked among FORTUNE Magazine’s “100 Best Companies to Work For.”

As Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts, states: “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.”

Job Summary

Our Front Office Team is dedicated to fulfilling guest requests, from the ordinary to the extraordinary.

What to Expect:

• Be part of a cohesive team with opportunities to build a successful career with global potential.
• Access to a comprehensive benefit plan.
• Engage in diverse and challenging work.
• Feel pride in your work.
• Recognition for excellence.

Learn more about what it is like to work at Four Seasons:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Successful candidates must possess legal rights to work in South Africa.

Please note that due to high response volume, only shortlisted candidates will be contacted for an interview. If you do not hear from us within 10 days, please consider your application unsuccessful.

EE candidates, including disabled applicants, are encouraged to apply.