Compliance Team Leader

The Legends Agency; Cape Town; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a Compliance Team Leader to oversee candidate compliance operations. This pivotal role involves managing a team dedicated to ensuring adherence to regulations and maintaining high compliance standards. You will supervise communications, manage the CRM system, and resolve compliance issues efficiently. The ideal candidate will have extensive experience in healthcare recruitment, strong leadership abilities, and a commitment to customer satisfaction. Join this dynamic team and make a significant impact in the healthcare sector!

Qualifications

• Minimum 4 years in healthcare recruitment focusing on compliance.
• Proven track record in leading and managing teams effectively.

Responsibilities

• Manage daily compliance operations and contribute to strategic initiatives.
• Ensure compliance services meet all regulatory and internal standards.

Skills

Healthcare Recruitment Experience

Leadership Skills

Customer Satisfaction

CRM Systems Proficiency

Communication Skills

Technical Skills (MS Office, Adobe)

Motivational Skills

Teamwork

Organizational Skills

Attention to Detail

Tools

Eclipse CRM

MS Office

Adobe

Job description

Job Title: Compliance Team Leader
Location: South Africa

About Our Client:
Our client is a leading recruitment agency dedicated to providing exceptional staffing solutions to the NHS and private healthcare sectors across the UK. We specialize in temporary, contractual, and permanent placements across various nursing specialties, offering competitive pay rates and salaries.

Job Summary:
The Compliance Team Leader will oversee a team responsible for managing all aspects of candidate compliance. This role includes supervising internal and external communications, ensuring the accurate receipt and upload of necessary documents into the company CRM system, and resolving compliance issues. The leader will ensure that all candidates adhere to relevant rules, regulations, and contractual obligations required by our clients, maintaining high compliance standards to effectively fulfil client needs. Full understanding of framework compliance across CCS and HTE. Clinical audits and compliance maintenance.

Responsibilities:

• Assist in managing daily compliance operations and contribute to strategic initiatives aligning with overall compliance goals.
• Ensure compliance services meet all regulatory and internal standards to uphold the organization's commitment to adherence.
• Manage and update the CRM system for seamless tracking of candidate and client information.
• Verify that candidates possess necessary professional registrations and qualifications for their roles.
• Ensure candidates have required indemnity cover in accordance with industry regulations.
• Support candidates through background checks, fitness-to-work documentation, and mandatory training to ensure compliance.
• Keep relevant databases organized and up to date for efficient operations.
• Document all interactions with candidates, outside organizations, and recruiters in the CRM system.
• Ensure compliance tasks are completed within agreed timeframes to maintain efficiency.
• Take on tasks as needed to support organizational success, demonstrating flexibility.
• Prepare and present detailed reports on departmental activities within established timelines.
• Identify and escalate compliance issues to the Head of Compliance promptly for resolution.

Requirements:

• Experience:Minimum 4 years in healthcare recruitment, focusing on compliance.
• Leadership:Proven track record in leading and managing teams effectively.
• Customer Satisfaction: Evidence of high customer satisfaction in previous roles.
• CRM Systems: Proficient in using CRM systems such as Eclipse
• Communication Skills: Excellent spoken and written English skills.
• Technical Skills: Strong proficiency in MS Office and Adobe.
• Motivational Skills: Ability to inspire and motivate teams.
• Teamwork:Collaborative approach to achieve shared objectives.
• Ownership & Prioritization: Strong organizational skills for managing workloads.
• Initiative & Solutions-Oriented: Ability to take initiative and develop practical solutions.
• Resilience:Work well under pressure while maintaining performance.
• Deadline-Oriented:Consistent in meeting deadlines.
• Reliability:Demonstrates a dependable and positive attitude.
• Goal-Oriented:Focused on achieving specific targets.
• Attention to Detail: Meticulous in reviewing and executing tasks.

If you are a motivated professional with a passion for compliance and delivering exceptional results we want to hear from you. Please submit your CV and a cover letter detailing your experience and why you're the ideal candidate for this role. ONLY APPLY IF YOU MEET THE REQUIREMENTS.

Our client is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.