Compliance Manager

GBS; KwaZulu-Natal; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading financial services provider in South Africa seeks a Compliance Manager to ensure adherence to regulatory standards and manage risk. The role involves overseeing compliance frameworks, preparing reports for management, and collaborating with teams to resolve compliance issues. Ideal candidates will have a legal background as an Admitted Attorney, alongside significant experience in the insurance industry.

Qualifications

• Admitted Attorney required.
• 3 to 5 years of experience in financial services.
• Strong understanding of regulatory requirements.

Responsibilities

• Maintain compliance frameworks and manage risks.
• Prepare reports for senior management on compliance status.
• Liaise with regulators and report compliance breaches.

Skills

Analytical Skills

Problem Solving

Attention to Detail

Verbal Communication

Written Communication

Education

LLB legal qualification

Job description

Established in 2010, GBS Holdings stands as a beacon of innovation, performance, and enduring customer satisfaction. With a mission to deliver innovative annuity-based financial products and tailored consumer services to the South African market, we are committed to building lasting partnerships and providing exceptional customer experiences.

As we continue to grow and evolve, we’re looking for a highly skilled and motivated Compliance Manager to join our team. This is an exciting opportunity for a professional who thrives in a dynamic, fast-paced environment and is passionate about maintaining the highest standards of regulatory compliance within the financial services industry. If you bring strong planning and organisational abilities, a logical and consistent approach, and the confidence to use sound judgment while influencing stakeholders, this role is for you. At GBS, we value innovation, initiative, and a strong service mindset—qualities that ensure our teams not only meet compliance objectives but also drive real business impact.

Your key responsibilities include:

Compliance and Risk Management

• Maintain the compliance and risk management framework and operating manuals in accordance with legislation and government policy.
• Establish and oversee compliance management plans and monitoring systems to ensure adherence to laws and regulations.
• Identify legislative risks, focusing on areas such as financial services, POPI, and Information Security.
• Monitor industry developments and provide advice and training on compliance matters.
• Manage and report compliance breaches and exposures, preparing reports for senior management and regulatory bodies.
• Liaise with regulators and maintain departmental structures and resources.
• Support the development of risk management policies and procedures
• Prepare and submit all required documentation to the FSCA, including necessary updates to registers.
• Assess compliance levels and implement processes and workflows to ensure adherence to regulations.
• Compile and analyse risk reports for senior management.

Reporting

• Provide reports to management regarding areas of non-compliance.
• Conduct meetings with relevant stakeholders to discuss compliance concerns.
• Prepare reports on the status of compliance efforts
• Maintain records of compliance activities

Communication

• Develop regular communication methods across all operational departments.
• Collaborate with sales, support, customer service, and project management teams to resolve compliance issues.
• Maintain relationships with external compliance firms.
• Act as an internal advisor on compliance matters during business decisions and new project developments
• Assist with being an internal liaison between the HOD and the other departments identifying issues of non-compliance and assisting with remedial action.

International Compliance

• Assist with new business ventures that require alignment with international regulations

MINIMUM REQUIREMENTS

• A legal qualification (LLB) is essential
• Must be an Admitted Attorney
• A minimum of 3 to 5 years of industry-related experience within short-term or long-term insurance, preferably within a financial services provider.
• Previous experience in a call centre environment is considered beneficial.
• Strong understanding of regulatory requirements, as outlined in the Compliance Universe document.
• Proven process management skills and sound knowledge of audit methodologies and techniques.
  

SPECIFIC SKILLS REQUIRED:

• Strong analytical and problem-solving skills
• Attention to detail for analysing reports, identifying issues in working processes, and making recommendations for improvements.
• Building solid relationships with internal and external stakeholders
• Good verbal and written communication skills

If you're driven by integrity, thrive on detail, and are ready to play a key role in safeguarding regulatory standards while supporting innovative growth, we want to hear from you.