Compassionate Burial Services Administrator

Icebolethu; Johannesburg; On-site; ZAR 133,920 - 178,560; Full time

Job summary

A leading funeral assurance provider is seeking Burials Administrators located in Johannesburg. The successful candidates will provide empathetic and professional support to families and maintain accurate records related to burials. Applicants should have Grade 12 and experience in administration or customer service, demonstrating compassion and strong interpersonal skills. The position is permanent within the Burials Department, focusing on service excellence and compliance with company standards.

Qualifications

• 1–2 years in administration, records management, or customer service.
• Experience handling confidential and sensitive information.
• Ability to deal with distressed or grieving clients.

Responsibilities

• Provide empathetic and professional support to families.
• Maintain accurate burial registers and records.
• Manage delivery schedules for burials and memorials.
• Collaborate effectively with internal stakeholders.

Skills

Administrative skills

Communication skills

Interpersonal skills

Compassionate communication

Education

Grade 12

Diploma/Certificate in Business Administration

Job description

A leading funeral assurance provider is seeking Burials Administrators located in Johannesburg. The successful candidates will provide empathetic and professional support to families and maintain accurate records related to burials. Applicants should have Grade 12 and experience in administration or customer service, demonstrating compassion and strong interpersonal skills. The position is permanent within the Burials Department, focusing on service excellence and compliance with company standards.