Community Support Worker

Placements24; Upington; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Direct community impact

Supportive team

Training opportunities

Annual leave

Travel allowance

Employee assistance

Job summary

Placements24 is seeking a compassionate Community Support Worker for Upington, Northern Cape. You will provide direct support, assess needs, and connect clients with housing, employment, and healthcare resources to improve stability and well-being.

You will work closely with individuals and families, offering emotional support, developing personalized plans, and liaising with partner service providers. A valid driver's license is preferred to travel within the area.

Qualifications

• Excellent communication, listening, and empathy skills.
• Proven experience working with vulnerable individuals or communities.
• Strong understanding of social issues and resources in the Northern Cape.
• Ability to work independently and as part of a team.
• Patience, resilience, and a non-judgmental approach.
• Valid driver's license and willingness to travel within Upington area.
• Record-keeping and basic computer skills.

Responsibilities

• Provide direct support and case management to clients.
• Assess client needs and develop individualized support plans.
• Connect clients with housing, employment, and healthcare services.
• Offer emotional support and guidance through challenges.
• Facilitate group sessions and life-skills workshops.
• Maintain confidential client records and documentation.
• Liaise with service providers and stakeholders on behalf of clients.
• Advocate for clients' needs within the community.
• Respond to crises and provide immediate assistance.
• Participate in team meetings and ongoing professional development.

Education

National Certificate or Diploma in Social Auxiliary Work, Community Development, or related field

Tools

Basic computer skills

Job description

About the Role

Our client, a dedicated non-profit organization focused on providing essential support services to individuals and families facing social challenges in Upington, Northern Cape , is looking for a compassionate and proactive Community Support Worker. This role is central to delivering direct assistance, guidance, and resources to community members in need. You will work closely with clients to assess their needs, connect them with relevant services, and provide ongoing support to help them achieve greater stability and well-being. The ideal candidate possesses strong interpersonal skills, empathy, a problem-solving mindset, and a deep commitment to serving the community. This is an invaluable opportunity to make a direct and positive difference in the lives of people in Upington and the surrounding areas, contributing to their resilience and empowerment. Your dedication will be key to fostering a stronger, more supportive community.

Key Responsibilities

• Provide direct support and case management to clients.
• Assess client needs and develop individualized support plans.
• Connect clients with community resources and services, such as housing, employment, and healthcare.
• Offer emotional support and guidance to clients navigating challenging situations.
• Facilitate group sessions and workshops focused on life skills and well-being.
• Maintain accurate and confidential client records and documentation.
• Liaise with other service providers, agencies, and stakeholders on behalf of clients.
• Advocate for clients' needs within the community and with service providers.
• Respond to crises and provide immediate assistance as needed.
• Participate in team meetings and ongoing professional development.

Requirements

• Minimum of a National Certificate or Diploma in Social Auxiliary Work, Community Development, or a related field.
• Proven experience working with vulnerable individuals or communities.
• Excellent communication, listening, and empathy skills.
• Strong understanding of social issues and community resources in the Northern Cape .
• Ability to work independently and as part of a team.
• Proficiency in basic computer skills and record-keeping.
• Patience, resilience, and a non-judgmental approach.
• Valid driver's license and willingness to travel within the Upington area.
• A strong commitment to the values of our client and the well-being of the community.
• Ability to handle sensitive information with discretion and professionalism.

Benefits

• Competitive salary and benefits package.
• Meaningful work making a direct impact in the Upington community.
• Opportunity to work with a dedicated and supportive team.
• Gain experience in social services and community development.
• Supportive work environment focused on client well-being.
• Opportunities for training and professional growth.Contribution to a recognized organization making a difference.
• Annual leave and sick leave benefits.
• Travel allowance for work-related duties.
• Employee assistance program for personal well-being.