Community Support Officer - Cape Town

Placements24; Cape Town; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Health and wellness benefits

Training and development

Hybrid work environment

Meaningful community projects

Job summary

Placements24 in Cape Town is seeking a proactive Community Support Officer to foster strong community relations and coordinate local initiatives. This role blends field work with remote outreach to ensure effective service delivery in the Western Cape.

You will engage residents, provide essential support and referrals, and collaborate with partners to identify needs and deliver solutions. The position offers a hybrid work setting with ongoing development opportunities and meaningful community

Qualifications

• Relevant qualification in social sciences, community development, or related field.
• Proven experience in community work or client-facing role.
• Strong communication and relational skills.
• Familiarity with outreach and coordination activities.

Responsibilities

• Develop and implement community outreach programs and engagement strategies.
• Respond to community inquiries and concerns, providing information and referrals to appropriate services.
• Coordinate local events, workshops, and support groups, both in-person and virtually.
• Identify emerging community needs and collaborate with stakeholders to develop effective solutions.
• Maintain accurate records of community interactions, program activities, and client support provided.
• Facilitate communication between community members and relevant organizations or government bodies.

Skills

Interpersonal communication

Conflict resolution

Time management

Education

Qualification in social sciences / community development

Tools

Office software

Video conferencing tools

Job description

About the Role

Our client seeks a proactive and empathetic Community Support Officer to join their dynamic team in Cape Town . This role is pivotal in fostering positive community relations, coordinating local initiatives, and providing essential support services to residents. You will bridge the gap between community needs and available resources, working both in the field and remotely to ensure effective outreach and program delivery. This hybrid position offers the unique advantage of blending direct community engagement with the flexibility of remote work, allowing for a balanced approach to service provision within the vibrant Western Cape region. Join us in building stronger, more resilient communities through dedicated service and collaborative action.

Key Responsibilities

• Develop and implement community outreach programs and engagement strategies.
• Respond to community inquiries and concerns, providing information and referrals to appropriate services.
• Coordinate local events, workshops, and support groups, both in-person and virtually.
• Identify emerging community needs and collaborate with stakeholders to develop effective solutions.
• Maintain accurate records of community interactions, program activities, and client support provided.
• Facilitate communication between community members and relevant organizations or government bodies.

Requirements

• Relevant qualification in social sciences, community development, or a related field.
• Proven experience in community work, social services, or a similar client-facing role.
• Strong understanding of the Cape Town community landscape and available resources.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Proficiency in basic office software and comfortable with virtual communication tools.
• Ability to manage time effectively across remote and on-site duties.

Benefits

• A competitive salary commensurate with experience.
• Access to ongoing training and professional development.
• A stimulating hybrid work environment that balances flexibility and community presence.
• Contribution to meaningful community projects and initiatives.
• Comprehensive health and wellness benefits.