About the Role
Our client, a leading provider of aged care services, is seeking a compassionate and organised Community Support Coordinator for the Nelspruit, Mpumalanga area. This role is crucial in ensuring that elderly individuals receive the highest quality of support and care within their own homes and the local community. You will be responsible for coordinating a range of services, managing a team of support workers, and liaising with families and healthcare professionals. This hybrid role offers a balance of fieldwork and office-based responsibilities, allowing for effective service delivery in Nelspruit and contributing to the well-being of seniors in the Mpumalanga province.
Key Responsibilities
- Coordinate and deliver a range of community-based support services for elderly clients.
- Develop, implement, and review personalised care plans in consultation with clients and their families.
- Manage and roster a team of community support workers, ensuring adequate coverage and quality of care.
- Conduct regular client assessments and home visits to monitor needs and satisfaction.
- Liaise with healthcare professionals, including doctors, nurses, and allied health providers.
- Maintain accurate client records and prepare reports on service delivery and outcomes.
- Ensure compliance with relevant aged care standards, policies, and procedures.
- Respond to client and family inquiries and resolve issues promptly and professionally.
- Promote client independence, dignity, and quality of life.
- Identify opportunities for service improvement and participate in program development in Nelspruit .
Requirements
- A qualification in Aged Care, Community Services, Nursing, or a related health/welfare field.
- Previous experience in aged care coordination or management is essential.
- Strong understanding of the needs and challenges faced by the elderly population.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage staff and coordinate services effectively.
- Proficiency in using client management software and standard office applications.
- Knowledge of the aged care sector in South Africa and the services available in Mpumalanga .
- Ability to work independently and collaboratively, with strong problem-solving skills.
- Valid driver's license and willingness to travel within the Nelspruit region.
- Compassion, patience, and a commitment to providing high-quality care.
Benefits
- Our client offers a competitive salary and benefits package, along with opportunities for professional development and career advancement within the aged care sector.
- This hybrid role provides flexibility and the chance to work both in the community and in a supportive office environment in Nelspruit .
- You will be part of a dedicated team committed to enhancing the lives of seniors in Mpumalanga .
- Join an organisation that values its employees and is focused on providing exceptional care and support to the elderly in Nelspruit .