Community Services Assistant - Cc

findojobs-za; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A community service organization seeks a Community Services Assistant to advocate for clients and assist in eligibility determination for various programs. The ideal candidate should have a high school diploma and effective communication and organizational skills. This full-time position offers competitive pay and employer-paid benefits including medical insurance and paid leave.

Benefits

14 paid holidays

12 paid annual leave days

Medical insurance supplement

Education assistance

Qualifications

• One year experience working in a related field preferred.
• Ability to read, write, and perform mathematical calculations.
• Must have a valid driver's license and access to transportation.

Responsibilities

• Serve as an advocate for clients and assist with various programs.
• Review client applications to determine eligibility for services.
• Maintain records and documentation in compliance with agency policies.

Skills

Effective communication skills

Problem-solving skills

Time-management skills

Organizational skills

Education

High school diploma or GED

Job description

Statement of the Job : Under the overall supervision of the Executive Director and the Community Programs Director and under the direct supervision of the White County Community Services Coordinator, the Community Services Assistant serves as an advocate on behalf of clients.

ESSENTIAL FUNCTIONS :

Serve as a member of the Administrative Office Team and the Community Programs Team in overall coordination and planning for Agency programs.Assist Community Services Coordinator in promoting skills and capabilities of clients utilizing existing services and community resources.Responsible for knowing the policies and procedures and staying abreast of changes to policies and procedures of the agency and all funding sources for programs you are assigned.

Responsible for professionally implementing and executing job duties within the guidelines and instructions according to the funding source.Assist with the delivery of services to all eligible clients through Low-income Home Energy Assistance (Li-HEAP), Emergency Solutions Grant (ESG), Individual Development Account (IDA), Assurance 16, The Emergency Food Assistance Program (TEFAP), CAPCA's Food Pantry, Community Services Block Grant-Top, Employment Assistance, and other case management and community service programs as applicable.Review client applications to determine eligibility.

Ensure client eligibility in all aspects according to the funding source and agency requirements.Responsible for completing requisitions for services related to job duties and submitting to supervisor / program director for approval.

Must ensure that the costs are allowable and reasonable per guidelines.Ensure that all records and documentation in client files are in compliance with CAPCA policies and procedures and program requirements and any other regulations.Maintain a professional attitude at all times with staff, clients, volunteers, and partners.Perform data entry and clerical duties as directed.

Must ensure data is fully completed and consistent between hard copies and information entered into all required software systems.Participate in community service organizations for the purpose of networking, making referrals, and sharing training if requested.Responsible for promoting a positive public image for the Agency through social media and public appearances.Assist in the coordination of other programs in the Agency as needed.Participate as an active member in the implementation of ROMA.

Assist with the collecting, analyzing, and compiling data related to CSBG community needs assessment.Attend Community Programs Team Meetings (CPTM) and other Agency team meetings as requested.Responsible for safeguarding all confidential information as it relates to your job duties.Responsible for avoidance or appearance of fraud and assist in ensuring compliance in the overall management of the Agency.NON-ESSENTIAL FUNCTIONS :

Respect confidentiality in all aspects of the Agency.Must be willing to participate in all training designed for professional development.Able to handle stress, tension, and exasperation that contact with adults may bring every day.May be called upon to administer first aid at any time in the program.

The incidental nature of this circumstance effectively establishes first aid as a collateral duty, rather than a primary one.Perform other job-related duties as necessary for the overall operation of the program.JOB REQUIREMENTS :

Educational Requirements : High school diploma or GED.

Experience Requirements : One year experience working in a related field preferred.

Physical Requirements : Good physical condition.

Valid driver's license, access to transportation with liability insurance, and willingness to use vehicle for Agency related travel.

Must be able to travel out of area overnight to attend training.

Able to hear and communicate orally.

Specific vision abilities required by this job include close, distant, and peripheral vision, depth perception, and ability to adjust focus.

Occasionally lift and / or move up to 50 pounds.

Skill Requirements : Ability to read, write, and perform mathematical calculations.Effective communication skills to interact with clients, staff, and the public.Problem-solving skills to think critically and find solutions.Time-management and organizational skills.Maintain confidentiality and work independently without close supervision.Public Relations : Represent the Agency in activities related to your job title.

Currently budgeted for 12 months per year. Rate of Pay : $13.00 / Hr. Hours : Full-Time / Non-Exempt position, Mon.-Thurs.

Work hours 7 : 00am- 5 : 30pm

Employer Paid Benefits (for eligible staff) : 14 paid holidays, 12 paid annual leave & 12 paid sick days per year; Employer provided life insurance, medical insurance supplement, education assistance, employee assistance program, K with match, and more!

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