Customer Relations Representative

Measured Ability; Gauteng; On-site; ZAR 600,000 - 1,000,000; Full time

Job summary

An established industry player is seeking a City Manager to lead the administration of Johannesburg. This pivotal role involves managing senior managers, ensuring effective service delivery, and fostering relationships with key stakeholders. The ideal candidate will possess extensive experience in public administration, strategic planning, and decision-making. You will be responsible for implementing policies, managing financial practices, and ensuring compliance with local government legislation. Join this dynamic organization and contribute to the development of a leading African city, enhancing service delivery and community engagement.

Qualifications

• 10 years of extensive experience at a Senior Management Level.
• Advanced knowledge of relevant policy and legislation.

Responsibilities

• Lead and manage the administration of the City of Johannesburg.
• Ensure adherence to legislation governing local government.
• Direct and implement the Municipality's Integrated Development Plan.

Skills

Decision making

Facilitation

Strategic Planning

Project Management

Good verbal communication

Good written communication

Analytical skills

Motivational skills

Education

Bachelor's Degree in Public Management

Master's Degree in Management Sciences

Tools

Computer literacy

Job description

Job title: City Manager

Job Location: Gauteng, Johannesburg

Deadline: April 14

Minimum Requirements:

1. A Bachelor's Degree in Public Management, Political Science, Social Sciences, Law or equivalent qualification
2. Comply with the MFMA unit standards as prescribed by Regulation of 15 June as published in Government Gazette of 15 June
3. A Master's Degree in management sciences will be an added advantage
4. 10 years relevant extensive experience at a Senior Management Level
5. Proven experience in successful institutional transformation within public or private sector
6. Advanced knowledge and understanding of relevant policy and legislation
7. Advanced understanding of institutional governance systems and performance management
8. Advanced understanding of council operations and delegation of powers
9. Good governance
10. Audit and risk management establishment and functionality
11. Budget and finance management
12. Ability in making high risk decisions of a long term and strategic nature
13. The applicant shall undergo a competency assessment in terms of Annexure A (competency framework for Senior Manager) of Notice 21 published in Government Gazette 17 January
14. Applicant shall undergo security vetting
15. Good command of the English language
16. Computer literate
17. Experience and exposure in Public Administration and service delivery environment is an advantage
18. Decision making, Facilitation, Strategic Planning and Project Management
19. Strategic Capability and Leadership, Programme and Project Management, Research, Report writing, Presentation, Analytical, Motivational
20. Good verbal communication (including presentation and public speaking) skills
21. Good written communication (Report writing, PowerPoint presentation, etc.)

Primary Function:

As the Administrative Head and Accounting Officer – To lead, direct and supervise service delivery programmes by delegating responsibility and authority to functional senior managers with the necessary intellectual capacity, competencies and experience to help deepen democracy and accountability in order to improve the capacity of the City to perform her functions and improve service delivery to communities. To strategically lead and manage the administration of the City of Johannesburg (CoJ) to ensure that the CoJ becomes the leading African City.

The City Manager reports to the Executive Mayor of the CoJ and will manage a team of senior managers with diverse portfolios.

The incumbent will be responsible and accountable for the following: Key Performance Areas

1. Lead the Municipality's Administration in such a manner that a culture of performance and service delivery excellence is pursued and sustained.
2. Direct, coordinate and implement the Municipality's Integrated Development Plan, including development of policies and procedures to facilitate effective community participation.
3. Provide sound advisory and strategic support to the Executive Mayor, Mayoral Committee and Political Structures of Council.
4. Manage the Administration of the Municipality to fulfil the objectives of the CoJ 5 Years Strategic Plan.
5. Facilitate and foster sound stakeholder relationships with all key stakeholders such as the community, the administration, the political arm, the business community, tertiary, academic and research institutions as well as the diplomatic core.
6. Ensure that financial practices of the CoJ embrace the principles of developmental finance, thereby advancing effective delivery of the City's Development Strategy.
7. Ensure adherence to all legislation governing local government.
8. Accountable for fiscal responsibility and governance.
9. Provision of development and town planning services, technical services, community services, financial management services and corporate support services.
10. Provide organizing of staffing in line with the Municipal Systems Act.
11. Ensure effective control of Financial and Human Resources.
12. Manage specific administrative and reporting requirements associated with the Office as delegated to the Executive Director: Private Office of the City Manager.