Community Program Facilitator

Placements24; East London; Hybrid; ZAR 83,000 - 124,000; Part time

Job summary

Placements24 in East London is seeking a Community Program Facilitator to deliver and support community-based programs. You will work directly with community members, volunteers, and local leaders to ensure accessibility and impact.

The role requires a Matric certificate, at least 2 years in community work, and strong communication and organizational skills. A collaborative, flexible approach with evenings/weekends availability is essential; basic computer literacy is also expected.

Qualifications

• Matric certificate required; further relevant studies a plus.
• Minimum 2 years in community work, facilitation, or program support.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Willingness to work evenings and weekends as needed.
• Able to work independently and within a team.

Responsibilities

• Facilitate activities and workshops for community members.
• Plan and organize community events and outreach.
• Engage with community members, volunteers and local stakeholders.
• Support implementation of program initiatives.
• Provide information and resources on services.
• Assist with data collection and monitoring.
• Create a positive, inclusive program atmosphere.
• Manage program supplies and resources.
• Support volunteer recruitment and training.
• Report activities to the program supervisor.

Skills

Communication skills

Interpersonal skills

Organizational skills

Independent and collaborative work

Computer literacy

Education

Matric certificate

Community development or social work qualification

Tools

Microsoft Word

Email

Job description

About the Role

Our client, a grassroots non-profit organization actively working within the East London community, is seeking a dedicated and energetic Community Program Facilitator. This role is essential for delivering and supporting a range of community-based programs designed to improve local well-being and opportunities. You will work directly with community members, local leaders, and volunteers to ensure program effectiveness and accessibility. The ideal candidate will have a strong understanding of community needs in the Eastern Cape , excellent interpersonal skills, and a passion for facilitating positive change. This is a hands‑on role that requires active engagement with the community and a commitment to making a tangible difference locally. Your efforts will be crucial in fostering community cohesion and empowering residents.

Key Responsibilities

• Facilitate program activities and workshops for community members, ensuring a welcoming and engaging environment.
• Assist in the planning and organization of community events and outreach activities.
• Liaise with community members, volunteers, and local stakeholders to understand needs and gather feedback.
• Support the implementation of program initiatives as directed by program managers.
• Provide information and resources to community members regarding available services.
• Assist with data collection and record-keeping for program monitoring and evaluation.
• Contribute to creating and maintaining a positive and inclusive atmosphere within program settings.
• Help manage program supplies and resources, ensuring efficient utilization.
• Support volunteer recruitment and training efforts as needed.
• Report on program activities and community engagement to the program supervisor.

Requirements

• A Matric certificate is essential; further education or certification in community development, social work, or a related field is an advantage.
• Minimum of 2 years of experience in community work, facilitation, or program support, ideally in the East London area.
• Excellent communication and interpersonal skills, with the ability to connect with diverse community members.
• Strong organizational skills and the ability to manage multiple tasks.
• A genuine passion for community development and social impact.
• Ability to work both independently and collaboratively as part of a team.
• Basic computer literacy (e.g., Microsoft Word, email).
• Flexibility to work some evenings and weekends as required by program schedules.
• Understanding of the local community dynamics and challenges within the Eastern Cape .
• Reliable and punctual with a strong work ethic.

Benefits

This contract position offers a competitive hourly rate commensurate with experience. While not a permanent role, it provides valuable experience in community program delivery and development. The hybrid nature of the role allows for a blend of in‑person engagement and remote administrative tasks, offering some flexibility. Based in East London , this role provides an excellent opportunity to work closely with the community you serve and contribute to local development initiatives. You will gain practical experience in program facilitation and community engagement within a supportive team environment. Join us in making a positive contribution to the lives of individuals in the Eastern Cape .