Community Outreach Worker - Remote

Placements24; Gqeberha; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Health insurance

Fully remote position

Professional development

Flexible schedule

Job summary

Placements24 is seeking a Community Outreach Worker to join a fully remote Community & Social Care team serving the Port Elizabeth area. The role focuses on engaging with community members through digital platforms, calls, and virtual events to identify needs, promote services, and connect people with resources.

The position emphasizes virtual communication, remote collaboration, and building an online presence to raise awareness of social programs.

Qualifications

• High school diploma or equivalent; a certificate in social work is a plus.
• Experience in community outreach or client-facing roles.
• Strong virtual communication and online engagement skills.

Responsibilities

• Conduct virtual outreach initiatives to connect with target community populations.
• Promote awareness of social services and programs through online channels and virtual events.
• Identify and assess community needs through online surveys and digital communication.
• Connect individuals with resources and support services available remotely.
• Maintain detailed records of outreach activities in a digital system.
• Collaborate with the remote team to refine outreach strategies and tools.

Skills

Virtual outreach

Digital communication

Remote collaboration

Social services knowledge

Education

High school diploma

Certificate in social work

Tools

Zoom

Microsoft Teams

Social media tools

Job description

About the Role

Our client is seeking an energetic and dedicated Community Outreach Worker to join their fully remote Community & Social Care team, supporting the Port Elizabeth area. This role involves actively engaging with community members through digital platforms, phone calls, and virtual events to identify needs, promote available services, and foster a sense of connection and support. You will be instrumental in raising awareness about social programs, connecting individuals with resources, and building a strong online presence for community engagement. This position is perfect for someone passionate about social impact who excels in a remote environment and is adept at virtual communication and community building.

Key Responsibilities

• Conduct virtual outreach initiatives to connect with target community populations.
• Promote awareness of social services and programs through online channels, social media, and virtual presentations.
• Identify and assess community needs through online surveys, virtual focus groups, and digital communication.
• Connect individuals and families with appropriate resources and support services available remotely.
• Maintain detailed records of outreach activities, client interactions, and service referrals in a digital system.
• Collaborate with the remote team to develop and refine outreach strategies and digital engagement tools.

Requirements

• High school diploma or equivalent; a certificate or diploma in social work, community development, or a related field is an advantage.
• Previous experience in community outreach, social work, or a related client-facing role.
• Excellent virtual communication and interpersonal skills, with the ability to engage diverse audiences online.
• Proficiency in using virtual meeting platforms (e.g., Zoom, Microsoft Teams) and social media tools.
• Strong organizational skills and the ability to work independently and manage time effectively in a remote setting.
• A passion for community service and a commitment to empowering individuals.

Benefits

• Competitive salary commensurate with experience.
• Fully remote position offering excellent work-life balance and flexibility.
• Opportunities for professional development in digital outreach and community engagement.
• Comprehensive benefits package including health insurance.
• A collaborative and supportive remote team environment.