Community Engagement Manager - Remote

Placements24; Soweto; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Flexible remote work

Paid time off

Job summary

Placements24 is seeking a dynamic Community Engagement Manager to lead our remote-first initiatives across online and offline platforms. You will connect with supporters, volunteers and beneficiaries, build communities, and amplify our social impact from anywhere.

In this role you will design engagement strategies, recruit and train remote volunteers, and collaborate with internal teams to advance campaigns while maintaining a strong emphasis on storytelling and effective digital communication.

Qualifications

• Proven experience in community management or digital engagement.
• Excellent communication, interpersonal, and storytelling skills.
• Proficiency in social media management tools, CRM software, and virtual collaboration platforms.
• Strong strategic thinking to develop engaging online programs.
• Experience in the non-profit or social impact sector is desirable.

Responsibilities

• Design and execute community engagement strategies leveraging digital platforms and virtual events.
• Build and nurture relationships with online communities, forums, and social media groups.
• Develop content and communications plans to inform, inspire, and mobilize community members.
• Organize and facilitate virtual events, webinars, and online discussions.
• Monitor community sentiment and engagement metrics, providing insights and recommendations.
• Collaborate with internal teams to align community efforts with organizational goals and campaigns.
• Recruit, train, and support remote volunteers and community ambassadors.

Skills

Community engagement

Storytelling

Social media

CRM software

Virtual collaboration

Remote work

Job description

About the Role

Our client is seeking a dynamic and experienced Community Engagement Manager to lead their initiatives with a remote-first approach. This critical role involves developing and implementing strategies to connect with, mobilize, and support our diverse community of supporters, volunteers, and beneficiaries across various online and offline platforms. You will be instrumental in fostering a strong sense of community, driving engagement, and amplifying our organization's impact, regardless of physical location. This is an exceptional opportunity for a motivated individual to shape meaningful connections and drive social good from anywhere.

Key Responsibilities

• Design and execute comprehensive community engagement strategies leveraging digital platforms and virtual events.
• Build and nurture relationships with online communities, forums, and social media groups.
• Develop content and communications plans to inform, inspire, and mobilize community members.
• Organize and facilitate virtual events, webinars, and online discussions.
• Monitor community sentiment and engagement metrics, providing insights and recommendations.
• Collaborate with internal teams to align community efforts with organizational goals and campaigns.
• Recruit, train, and support remote volunteers and community ambassadors.

Requirements

• Proven experience in community management , digital engagement, or online organizing, preferably in a remote setting.
• Exceptional communication, interpersonal, and storytelling skills.
• Proficiency in social media management tools, CRM software, and virtual collaboration platforms.
• Strong strategic thinking and the ability to develop and implement engaging online programs.
• Experience in the non-profit or social impact sector is highly desirable.
• Self-motivated with excellent time management skills, able to work autonomously in a remote capacity.

Benefits

• Competitive salary with potential for performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Flexible remote work arrangements offering significant autonomy.
• Generous paid time off and professional development opportunities.
• The chance to build and foster impactful online communities from anywhere, directly contributing to our mission.