Community Associate

Regus; Noordwes; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A leading company in workspace solutions is seeking a Community Associate to ensure smooth operations at their centres. The role requires strong customer service skills, leadership qualities, and proficiency in IT. The position offers competitive salary, training, and opportunities for career growth in a dynamic environment.

Benefits

Structured induction and ongoing training

Sales and KPI-based bonuses

Work/life balance with standard business hours

Global presence with opportunities for international mobility

Qualifications

• Experience in the service industry dealing with diverse customers.
• Ability to work independently within a small team.
• Proficiency in basic IT packages.

Responsibilities

• Ensure centres operate smoothly and create a welcoming environment.
• Address challenges proactively to ensure smooth operations.
• Manage a centre and motivate team members.

Skills

Customer service

Leadership

Problem Solving

Tech

Tools

MS Office

Job description

Who are We…?

In a world where businesses are quickly shifting to hybrid work, IWG is pioneering the workspaces of tomorrow. Operating in 120 countries, we provide workspace solutions to meet diverse requirements.

Innovation, drive, and passion define us as a company that is always growing and adapting to global needs. We are a place for individuals who challenge their comfort zones, push forward, and give 100% to make things happen.

Drive, Energy, Ambition, Ideas… What will you be doing?

Our centres offer busy professionals the perfect space to work, engage, and be productive. They are equipped with the latest technology and connectivity to support even the most demanding schedules.

You will be essential in ensuring our centres operate smoothly. While our buildings are beautiful and tech is top-notch, it is your people skills that truly complete the experience. As a Community Associate, you will help create a welcoming environment that encourages customers to return repeatedly.

What you’ll need…

• Customer service: Experience in the service industry, dealing with diverse customers. We welcome candidates from retail, hospitality, creative arts, or any background where customer focus is key. Comprehensive training will be provided.
• Leadership: Experience working independently within a small team. Inspiring, caring, and nurturing leadership qualities are valued to motivate team members and deliver exceptional service.
• Tech: Proficiency in basic IT packages such as MS Office. Additional systems training will be provided.
• Problem Solving: Ability to think on your feet and address challenges proactively to ensure smooth centre operations.

What’s In It For You…

• Work in an excellent office environment with great facilities.
• Structured induction and ongoing training to support your career growth.
• Variety and new challenges daily.
• Opportunity to manage a centre as if it were your own.
• Dynamic environment with a committed team and strong customer relationships.
• Competitive salary and benefits.
• Sales and KPI-based bonuses and incentives.
• Global presence with opportunities for international mobility and career progression.
• Diverse and inclusive workforce.
• Work/life balance with standard business hours (Monday to Friday).
• Full-time, permanent employment providing stability.

Go far and worldwide…

As a market leader, we operate in a fast-paced environment. We seek ambitious individuals eager to learn and advance their careers. We welcome applications from all sectors and backgrounds.

IWG and its brands are equal opportunity employers. We invite applications from all individuals regardless of ethnicity, gender, disability, religion, or sexual orientation. All applications will be evaluated based on merit, with a commitment to diversity and inclusion.