Communications (Telco) Industry Senior Manager

Accenture in South Africa; Midrand; On-site; ZAR 1,200,000 - 2,000,000; Full time

Job summary

Accenture in South Africa seeks a Senior Manager in Communications, Media & Technology within the I&E practice to operate as a Reinvention Partner, accountable for shaping opportunity, delivering complex programs, and building high-performing teams.

You will bring deep CMT industry expertise and command of AI-led transformation, digital operating model redesign, and enterprise-wide change to drive measurable outcomes.

Qualifications

• Substantial consulting experience in CMT or related sectors.
• Proven ability to originate and shape client opportunities.
• Strong delivery leadership across large-scale transformations.
• Experience coaching and developing high-performing teams.
• Ability to influence C-suite stakeholders and clients.

Responsibilities

• Engage with senior CMT clients to originate and shape opportunities.
• Lead end-to-end delivery of large transformation programmes with accountability for pace and quality.
• Govern delivery with risk management and governance standards.
• Collaborate across Reinvention Engines (AI & Data, Technology, Industry & Process).
• Mentor and develop teams, foster inclusive, high-performance culture.

Skills

Consulting experience

Client relationships

Delivery leadership

People leadership

Executive presence

Job description

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.

As a Senior Manager in Communications, Media & Technology (CMT) within the Industry & Experience (I&E) practice, you will operate as a Reinvention Partner — a trusted, senior advisor to CMT clients who is personally accountable for helping them reinvent boldly, continuously and at speed. This is a role with genuine breadth and weight, demanding excellence across three equally important dimensions: originating and shaping client opportunity, leading complex transformation delivery, and building and developing high-performing teams.

You will bring deep CMT industry expertise together with a command of the reinvention agenda — including AI-led transformation, digital operating model redesign, and enterprise-wide change — to drive outcomes that are measurable, sustained and meaningful.

• Client Engagement & Origination
• Serve as a Reinvention Partner to senior CMT client stakeholders — building relationships that go beyond the engagement to become a trusted advisor on their reinvention agenda.
• Identify, shape and convert opportunities that address clients' most pressing transformation priorities: from AI and data strategy to digital core modernisation, customer experience reinvention and operating model redesign.
• Contribute meaningfully to account strategy and commercial growth, leading or supporting proposal development with a clear, differentiated CMT point of view.
• Represent Accenture's I&E CMT capability in the market — at client forums, industry events, and through thought leadership.

• Transformation Delivery
• Lead end-to-end delivery of large, complex transformation programmes across CMT clients, maintaining full accountability for pace, quality, client satisfaction, and commercial performance.
• Apply structured problem-solving and a genuine reinvention mindset to challenges spanning AI adoption, core technology modernisation, workforce transformation, and cross-functional operational change.
• Work seamlessly across Accenture's Reinvention Engines — including AI & Data, Technology, and Industry & Process — to bring the best of the firm to every engagement.
• Maintain rigorous delivery governance and risk management, ensuring engagements stay on track and deliver the outcomes clients signed up for.

• People & Talent Leadership
• Lead, coach and actively develop the talent within your teams — creating conditions where people are stretched, supported and set up to grow.
• Act as a people sponsor and mentor within the CMT and I&E community, contributing to performance management, talent reviews, and career development conversations.
• Foster an inclusive, high-performance culture that reflects Accenture's values and its commitment to growing the next generation of Reinvention Partners.
• Be visible and present as a leader — not just on your engagements, but in the broader practice community.

What Makes This Role Distinct

The CMT Senior Manager role in I&E sits at a genuinely exciting intersection. You will be working with companies at the centre of the world's most transformative industry shifts — helping them reinvent not just their technology or operations, but their entire position in the market.

You will have access to the full power of Accenture's Reinvention Services model — including its AI & Data capabilities, Technology Reinvention Engine, ecosystem partnerships, and sector-leading research — and the mandate to bring all of it to bear for your clients.

Equally, this is a role where your ability to build and lead people matters as much as your ability to win and deliver work. The three dimensions — client, delivery, and talent — are genuinely in balance here, and that balance is what makes it a career-defining opportunity for the right person.

What You'll Bring

• Substantial consulting or senior industry experience in the Communications, Media and/or Technology sectors, with a clear track record of leading large-scale transformation programmes from strategy through to delivery.
• A genuine command of the reinvention agenda facing CMT companies — including generative AI, cloud and infrastructure modernisation, digital business model evolution, and talent and workforce transformation.
• Demonstrated ability to build trusted senior client relationships and originate meaningful, impact-led work.
• Strong delivery leadership — the credibility and capability to mobilise and lead complex, multidisciplinary teams through ambiguity and at pace.
• A natural people leader who invests in the growth of others and builds teams that perform with both excellence and humanity.
• Outstanding communication and executive presence — able to influence at the C-suite level, translate complexity into clarity, and inspire confidence in clients and colleagues alike.
• Cross-functional breadth: comfort working across strategy, technology, operations, and organisational change in service of integrated, client-centric reinvention.