Communications Officer

Hc Recruit (Pty) Ltd; Durban; Hybrid; ZAR 300 000 - 420 000; Full time

Job summary

An innovative organization is seeking a Communications Officer for a 6-month hybrid contract. This role focuses on enhancing brand visibility and fostering relationships with clients and influencers. The ideal candidate will have a strong background in public relations or corporate communications, with exceptional emotional intelligence and communication skills. You will manage customer interactions, oversee community engagement, and collaborate with like-minded organizations to drive impactful initiatives. If you are passionate about building positive brand relationships and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 3-5 years in public relations or corporate communications.
• Fluency in English and exceptional communication skills.

Responsibilities

• Manage customer careline and respond to inquiries.
• Oversee community management and influencer relationships.
• Execute public relations strategies for brand visibility.

Skills

Public Relations

Corporate Communications

Emotional Intelligence

Verbal Communication

Written Communication

Organizational Skills

Interpersonal Skills

Tools

FreshDesk

Job description

DURLB – Communications Officer – 6-month contract - Hybrid

6 Month Contract (with the potential for renewal based on performance)

Purpose of the job:

Responsible for representing the client's brand and maintaining positive relationships with clients, community, influencers and like-minded organizations.

Required Qualifications

1. At least 3-5 years of experience in a public relations or corporate communications role.
2. Proficiency in FreshDesk or similar customer service management software.

Duties & Responsibilities

Technical Competencies and responsibilities

1. Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns.
2. Oversee community management efforts, engaging with our community members across various platforms and fostering a positive and supportive environment.
3. Handle influencer management, including identifying, engaging, and maintaining relationships with influencers aligned with our brand values.
4. Execute public relations strategies to enhance brand visibility and reputation.
5. Collaborate with like-minded organizations on mutually beneficial initiatives and partnerships.

Behavioural Competencies:

1. Excellent emotional intelligence, with a diplomatic and empathetic approach to customer interactions.
2. Exceptional verbal and written communication skills, with fluency in English.
3. Strong organizational abilities, capable of coordinating with multiple departments and managing competing priorities.
4. Outstanding interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.

Only candidates meeting the minimum requirements will be considered.

If you haven't heard from a consultant in two weeks assume that your application has been unsuccessful.

Package & Remuneration

Monthly

HR Services, Recruitment & Selection