Communication & Marketing Specialist

Fempower; Johannesburg; On-site; ZAR 300,000 - 500,000; Full time

Job summary

An established industry player is seeking a dynamic communications professional to enhance visibility and manage internal and external communication projects. In this role, you will develop comprehensive digital marketing strategies, oversee media relations, and ensure consistent brand messaging across all channels. You will collaborate with various departments, support communication initiatives, and engage with press outlets to secure positive media coverage. This position offers an exciting opportunity to work in a collaborative environment, where your contributions will significantly impact the organization’s communication efforts and overall success.

Qualifications

• 5+ years of experience in communications/marketing, including internal and external communications.
• Proficient in Google Suite applications and relevant digital tools.

Responsibilities

• Develop and manage internal and external communication projects.
• Cultivate relationships with media outlets and industry influencers.
• Design and execute both internal and external communication strategies.

Skills

Communication Skills

Media Relations

Digital Marketing

Project Management

Writing Skills

Networking Abilities

Photography Skills

Video Production Skills

Education

Grade 12

Post-matric Qualification in Communications

Tools

Google Suite

Content Management Systems

Online Media Databases

Job description

• Update and maintain the communication policy for Southern Africa as needed.
• Execute communication strategies across multiple platforms (newsletter, website, social media).
• Enhance organisational visibility in South Africa.
• Develop and manage internal and external communication projects.
• Collaborate with regional communication teams to manage press relations, corporate events, exhibitions, and sponsorships.
• Create internal communication materials (brochures, videos, newsletters, case studies).
• Engage with various press portals to ensure consistent media coverage.
• Contribute to website design, updates, and content creation.
• Maintain corporate branding and ensure adherence to the organisation's identity.
• Assist with compiling the annual NPS survey for the region.
• Ensure timely delivery and distribution of the Masikulume newsletter.

Commercial Management:

• Oversee relationships with service providers.

Management & Coordination:

• Promote communication initiatives throughout the region.
• Serve as the go-to contact for communication-related projects.
• Support departments in implementing their communication strategies.
• Facilitate regional communication meetings.

Digital Marketing:

• Develop and execute comprehensive digital marketing strategies.
• Manage email and LinkedIn campaigns.
• Boost LinkedIn presence by managing social media accounts and creating engaging content.
• Plan and oversee email marketing campaigns.

Public Relations:

• Cultivate relationships with media outlets and industry influencers.
• Develop and monitor an annual plan for press releases and media kits.
• Organize press conferences and media events.
• Respond to media inquiries and manage crisis communications.
• Identify opportunities for positive media coverage.

Internal & External Communications:

• Design and execute both internal and external communication strategies.
• Produce and edit content for websites, blogs, newsletters, etc.
• Ensure consistency in brand messaging across all communication channels.
• Collaborate with departments to gather and share important information.
• Prepare speeches, presentations, and talking points for company leaders.
• Manage the company’s reputation and brand image.

Administrative Support:

• Assist sites with their communication planning and execution.
• Implement internal communication strategies and plans.
• Manage communication activities within the allocated budget.

Health & Safety:

• Ensure that the Group’s communication policies are followed.
• Guarantee the alignment of internal and external communications with the organisation’s strategy and values.
• Perform any other duties assigned by the department manager.
• Adhere to ISO 9001 standards.
• Work effectively as part of a team.
• Maintain confidentiality regarding all business and employee information.
• Proficient in necessary computer functions.
• Communicate professionally with clients and stakeholders.

Required Skills & Qualifications:

• Grade 12 plus a post-matric qualification in Communications (or equivalent).
• At least 5 years of experience in communications/marketing, including internal and external communications.
• Management Experience - Minimum Services industry 5 years.
• Language Requirement - English first language or must have excellent proficiency.
• Proven experience in media relations with examples of secured press coverage.
• Strong writing and communication skills.
• Proactive, results-driven, and detail-oriented.
• Collaborative team player with excellent networking abilities.
• Quick thinker and adaptable to changing situations.
• Media-savvy, with an understanding of how to frame a story from a journalist’s perspective.
• Photography and video production skills are a plus.
• Experience with online media databases and content management systems.
• Proficient in Google Suite applications.
• Knowledge of web design, SEO, and content management.
• Competence in relevant software and digital tools used by the company.