Commercial Team Administrator

Lim Personnel; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in Cape Town is seeking an Administrative Support Specialist to maximize the effectiveness of the Commercial team. The role involves providing comprehensive administrative support, managing travel arrangements, and coordinating with various stakeholders to enhance productivity and efficiency. Candidates should have a tertiary qualification and strong organizational skills, with proficiency in MS Office, particularly Excel. This position offers a dynamic work environment where you will play a key role in driving operational success.

Qualifications

• Relevant working experience in an administrative/coordinative capacity.
• Valid driver's license.
• Computer literacy – MS Office Suite, especially Excel (intermediate to advanced).

Responsibilities

• Provide administrative support to the Commercial Director.
• Manage travel arrangements for the division.
• Coordinate with external stakeholders.
• Prepare customized reports regularly.
• Conduct distribution, gap, and competition activity analysis.

Skills

Customer service orientation

Attention to detail

Analytical skills

Organized

Strong time management

Education

Tertiary qualification in a related field

Tools

MS Office Suite

Job description

The purpose of the role is to maximize the effectiveness and efficiency of the Commercial team by handling essential administrative, operational, and event-related tasks, allowing the department to focus on strategic initiatives, business development, and revenue growth.

Qualification and Experience

• Tertiary qualification in a related field
• Relevant working experience in an administrative/coordinative capacity
• Computer literacy – MS Office Suite, especially Excel (intermediate to advanced)
• Valid driver's license

Knowledge, Skills, and Attributes

• Customer service orientation
• Attention to detail and analytical skills
• Organized and structured
• Strong time management skills
• Responsibility and accountability

Role and Responsibilities

• Provide administrative support to the Commercial Director and relevant departments, including diary management, PR, travel arrangements, liaison, presentations, and meeting minutes
• Manage travel arrangements for the division
• Coordinate with external stakeholders
• Handle commercial administration tasks
• Prepare customized reports regularly
• Manage internal projects
• Oversee purchase orders and payments
• Handle commission administration and customer pricing communication
• Ensure departmental policy compliance
• Address customer queries
• Manage the department's KRA process

Demand Planning and Data Analysis

• Assist in maximizing sales opportunities
• Participate in MRP planning and sales data review
• Manage sales order drafting and coordination with sales and supply chain
• Review sales figures and analyze sales baskets
• Conduct distribution, gap, and competition activity analysis
• Create reports, including brand equity calculations

Customer and Event Management

• Develop strategies for customer retention and CRM implementation
• Manage all aspects of event planning and execution

Health and Safety

• Participate in safety forums and meetings
• Follow safety policies, report incidents, and attend safety training
• Wear protective clothing when necessary

Employee Management and Development

• Ensure compliance with policies and procedures
• Define job roles and conduct goal reviews
• Provide coaching, mentoring, and development plans
• Allocate resources effectively and communicate team activities
• Plan for succession and ongoing business needs