Commercial Manager

Clickatell; Johannesburg; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

Clickatell is seeking a Commercial Manager to enhance our chat commerce presence in South Africa. This role focuses on engaging clients and transforming their customer engagement through innovative solutions, guiding both current and prospective clients along the sales journey. The successful candidate will have proven experience in business planning and a strong understanding of stakeholder engagement, along with excellent problem-solving and communication skills. Attractive perks such as medical aid, pension contributions, performance bonuses, remote work options, and more are offered.

Benefits

Medical aid

Pension contributions

Performance bonuses

Internet allowances

Birthday leave

Personal days

Remote work options

Home office setup

Qualifications

• Proven experience in creating client business plans, forecasting bookings and revenues.
• Experience working cross-functionally in solution teams.
• Strong business acumen, stakeholder engagement, and a track record of exceeding revenue goals.
• Knowledge of messaging/payment products and industry, extensive industry network.

Responsibilities

• Drive value by identifying problems, offering solutions, managing the full sales cycle, and providing technical support to ensure client satisfaction.
• Develop client portfolios, conduct research, create business plans, negotiate deals, and provide after-sales support.
• Build long-term partnerships, identify new opportunities, negotiate deals, present products, set and meet sales targets, and collaborate internally to ensure client success.

Skills

Client business planning

Cross-functional collaboration

Stakeholder engagement

Communication

Problem-solving

Education

Relevant degree

Job description

Do you have what it takes? At Clickatell, we are category creators, not imitators, and we seek courageous creators to join us. We are transforming consumer and brand engagement through our leading Chat Commerce platform and are looking for top, self-motivated talent eager to make an impact.

Our collaborative culture encourages big dreams and solving complex challenges creatively. We value champions who understand the bigger picture, believe in making a difference, and can connect the dots to achieve significant results. In our agile environment, you will collaborate across cultures and time zones, ask the right questions, and take smart risks.

We call ourselves Champions because our focus is on what we are doing and will do, influencing our organization and delivering solutions globally.

Purpose

We are seeking a Commercial Manager to expand our chat commerce footprint in South Africa. You will engage with current and prospective clients, introducing our solutions to transform customer engagement and achieve operational efficiencies through innovative digital channels.

Responsibilities

• Managing existing clients and revenue: Drive value by identifying problems, offering solutions, managing the full sales cycle, and providing technical support to ensure client satisfaction.
• Cross-sell to existing clients: Develop client portfolios, conduct research, create business plans, negotiate deals, and provide after-sales support.
• Hunting for new clients: Build long-term partnerships, identify new opportunities, negotiate deals, present products, set and meet sales targets, and collaborate internally to ensure client success.

Requirements

• Proven experience in creating client business plans, forecasting bookings and revenues
• Experience working cross-functionally in solution teams
• Relevant degree or 8+ years of relevant experience
• Strong business acumen, stakeholder engagement, and a track record of exceeding revenue goals
• Knowledge of messaging/payment products and industry, extensive industry network
• Excellent communication, organizational, and creative problem-solving skills

About You

We value behavioral competencies such as talent cultivation, resource management, insights sharing, risk mitigation, teamwork, emotional intelligence, execution, activity coordination, change navigation, and performance driving.

Why Join Us

Enjoy perks like medical aid, pension contributions, performance bonuses, internet allowances, birthday leave, personal days, remote work options, and a home office setup.

Application

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