Commercial Manager

X, bigly labs; Johannesburg; On-site; ZAR 800,000 - 1,000,000; Full time

Job summary

A healthcare innovation hub in Johannesburg is seeking a Commercial Manager to lead the enablement of loyalty and strategic partnerships. You will negotiate value exchanges and ensure that partnerships deliver measurable value, aligning with business goals. The ideal candidate has over 5 years of experience in commercial strategy and a proven track record in managing partnerships. Join the team to innovate and deliver value at scale.

Qualifications

• 5+ years’ experience in commercial strategy, partnerships, or loyalty.
• Proven track record of managing strategic partnerships.
• Strong understanding of pricing models and campaign economics.

Responsibilities

• Develop and manage commercial partnerships across loyalty ecosystems.
• Align partner offers with loyalty proposition and commercial objectives.
• Work closely with product, legal, and data teams.

Skills

Commercial strategy

Negotiation

Stakeholder management

Analytical mindset

Job description

Overview

At X, bigly labs, we’re Dis-Chem’s high-performance innovation hub, where bold ideas meet data, design, and radical customer focus. Our mission is simple: power the future of healthcare by lowering costs, improving outcomes, and unlocking new possibilities. We’re driven by one big question: How do we use data + technology today to create healthier lives tomorrow? Here, we don’t just imagine the future, we build it. From cutting-edge digital solutions to smarter, patient-focused experiences, we’re reimagining health tech to make breakthroughs possible. Welcome to X, bigly labs. This is healthcare, reimagined.

About The Role

At X, bigly labs, loyalty is a strategic growth engine – and partnerships are its multiplier. As our Commercial Manager, you’ll lead the commercial enablement of loyalty and strategic partnerships, ensuring every offer, campaign, and collaboration delivers measurable value. You’ll negotiate value exchanges, support pricing and discount logic, and track partner performance to ensure alignment with our business goals.

What We’re Looking For

• 5+ years’ experience in commercial strategy, partnerships, or loyalty – ideally within retail or customer engagement environments
• Proven track record of negotiating and managing strategic partnerships
• Strong understanding of pricing models, campaign economics, and value proposition design
• Excellent communication, negotiation, and stakeholder management skills
• Strategic mindset with a bias for execution and measurable impact

What You Will Be Doing

• Strategic Partnerships & Value Exchange
  • Develop and manage commercial partnerships across loyalty and strategic ecosystems
  • Define and negotiate value exchanges that deliver mutual benefit and customer impact
  • Build frameworks for partner engagement, onboarding, and performance tracking
• Commercial Strategy & Performance
  • Align partner offers with loyalty proposition and commercial objectives
  • Monitor campaign performance and partner ROI using commercial metrics
  • Support pricing, discount logic, and promotional mechanics in collaboration with finance and category teams
• Cross-Functional Collaboration
  • Work closely with product, legal, and data teams to ensure seamless integration of partner offers
  • Contribute to go-to-market planning and loyalty programme governance

Why This Role Matters

You’ll be the commercial architect behind our loyalty and partnership ecosystem – ensuring every initiative is financially sound, strategically aligned, and customer-focused. From fuel boosters to financial integrations, your work will shape how loyalty delivers value at scale.

Our values aren’t just ideals, they’re the through-lines in how we think, build, and make decisions that impact real lives. From bold experimentation in digital solutions to platforms built on integrity, we’re shaping a culture designed for progress that lasts. It’s a culture that designs for the future, asks better questions, and answers them with care, urgency, and systems that scale.

Think you’ve got the energy, the curiosity, and the guts? Stay close bigly things are ahead.