Commercial Manager

Bidvestfacilitiesmanagement; Centurion; On-site; ZAR 750,000 - 1,200,000; Full time

Job summary

Bidvest Facility Management Operations is seeking a seasoned finance-minded professional to provide financial support, manage management accounts and reporting. You will oversee planning and scheduling of resources, ensure alignment with engineering standards and SLAs, and optimize stock levels in distribution facilities.

You will drive pricing strategy, negotiate contracts, and monitor profitability and KPI performance across regional operations while collaborating with multiple departments to

Qualifications

• Degree/Diploma in Construction management/ Financial Management/ Business Management/Sales and Marketing Management.
• Matric and a valid code 8 driver's license.
• Minimum 5 years in a management role with planning, scheduling and finance exposure.
• Experience with SAP maintenance/maintenance management systems is preferred.
• Strong knowledge of the telecoms sector and evolving regulatory landscapes.

Responsibilities

• Analyze market trends, customer needs and competitors to inform pricing strategies.
• Develop and execute tailored sales strategies to grow revenue.
• Communicate pricing models and value propositions to clients.
• Lead strategic negotiations for new contracts with favorable terms.
• Oversee existing contracts ensuring SLA adherence and KPI tracking.
• Track renewal timelines and renegotiate terms to retain customers.
• Investigate and resolve customer complaints and disputes promptly.
• Analyze usage trends to inform pricing decisions and optimize revenue.
• Monitor financial and performance metrics to drive optimization.
• Ensure on-time service delivery per SLAs and client requirements.
• Identify cost-reduction opportunities and implement efficiency improvements.
• Build and maintain strategic client relationships and cross-functional collaboration.

Skills

Financial management

Planning & scheduling

Contract management

Client communication

Pricing strategy

Microsoft Excel

SAP knowledge

Education

Construction management degree

Financial management diploma

Business management degree

Sales & Marketing management

Tools

SAP

Excel

Access

Job description

ROLE PURPOSE

Provide financial support to Bidvest Facility Management Operations, as well as responsible for Management Accounts and Internal and External Financial reporting.
Management of the planning and scheduling of all resources to ensure work is executed in accordance with Engineering Standards, Service level agreements and also drive optimal stock level in the distribution facilities in accordance with Inventory management principles to ensure cost effectiveness of the entire operation.
This includes exploring and seeking various workable commercial frameworks, work in collaborations with all the departments in reviewing, scrutinizing and developing efficient and effective systems and process flow.

MAIN OUTPUTS

• Analyze market trends, customer needs, and competitor activity to identify potential gaps in the business, informing data-driven pricing strategies that optimize revenue, profitability, and competitiveness.


• Develop and execute tailored sales strategies to propel business growth, addressing both core objectives and ad-hoc initiatives, to drive revenue expansion.


• Effectively communicate with clients, clearly articulating pricing models, delivery expectations, and value propositions that showcase our unique offerings and drive successful business outcomes.


• Drive and facilitate strategic negotiations for new contracts, securing optimal terms, pricing, and conditions that align with the company's interests, goals, and growth objectives.


• Oversee and administer existing customer contracts, ensuring strict adherence to contractual obligations, service level agreements, and key performance indicators, to maintain customer satisfaction and loyalty.


• Proactively track contract renewal timelines and renegotiate terms as necessary to ensure customer retention, optimize revenue, and foster long-term relationships.


• Promptly investigate and resolve customer complaints and contract disputes in a fair, professional, and timely manner, ensuring customer satisfaction and maintaining a positive business reputation.


• Conduct in-depth analysis of customer usage trends and behavior to inform data-driven pricing decisions, optimize pricing models, and unlock new revenue streams, ultimately maximizing profitability and business performance.


• Track, analyze, and optimize the commercial performance of sales teams and customer segments, identifying areas for improvement, providing actionable insights, and implementing data-driven strategies to drive revenue growth and business excellence.


• Monitor and analyze critical financial and performance metrics, including revenue growth, customer acquisition costs, churn rates, and customer lifetime value, to inform strategic decision-making and drive business optimization.


• Monitor and ensure regional on time service delivery as per SLA's or as agreed with Client


• Analyze operations and expenses to pinpoint opportunities for cost reduction, and design and implement strategic cost-saving initiatives that drive efficiency, productivity, and bottom-line growth.


• Develop and maintain strong, strategic client relationships built on trust, transparency, and mutual understanding, driving business growth, ensuring regulatory compliance, and fostering collaborative partnerships that deliver long-term value and success.


• Facilitate cross-functional collaboration with product development, marketing, and operations teams to align commercial strategies, drive business outcomes, and ensure seamless execution, leveraging collective expertise to achieve shared goals.

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• Degree/Diploma in Construction management/ Financial Management/ Business Management/Sales and Marketing Management.


• Matric


• Valid code 8 Driver’s license


• Minimum 5 Years in a Management position with exposure to planning, scheduling and finance management.


• Ideally have exposure to SAP maintenance management system or any other Automated Maintenance Management System


• Deep knowledge and expertise in the telecommunications sector, encompassing current market dynamics, emerging technologies, and evolving regulatory landscapes, enabling informed strategic decision-making and effective navigation of industry complexities.


• IMS (Integrated Management System), First Aid Training


• Planning & Scheduling Principles, Logistics & Inventory Management, Basic Project Management


• Budget Management Asset Management


• Fundamentals of Facilities Management Resource Planning /Logistics Customer Relations


• Microsoft Offices (Intermediate), Proficient in Excel/Access, MS office packages


• SAP Knowledge


• Occupational Health and Safety Act

FUNDAMENTAL COMPETENCIES

• Result Orientation


• Initiative/Proactively


• Written Communication


• Stress tolerance


• Business Acumen


• Decisiveness


• Change Management


• Financial Management


• Customer/Client Focus


• Dealing with ambiguity


• Problem Analysis


• Judgment


• Relationship Building & Networking


• Listening


• Team work