Commercial Export Operations Account Manager

Exceed Human Resource Consultants; Sandton; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading company in the logistics sector seeks a dynamic sales consultant to expand their client base and enhance market penetration. The ideal candidate will possess strong communication skills and a background in logistics or commercial farming, with a focus on building lasting client relationships. This role involves strategic market analysis, sales strategy development, and direct client engagement to drive business growth.

Qualifications

• Minimum 2-3 years in logistics, export, or commercial farming.
• Experience in client/supplier relationship management.
• Driver’s licence required for travel.

Responsibilities

• Conduct market analysis to identify business opportunities.
• Develop sales strategies and manage client relationships.
• Deliver sales presentations and demonstrate product value.

Skills

Communication

Customer Service

Market Analysis

Sales Strategy

Problem-Solving

Education

Bachelor's degree in business, marketing, or a related field

Job description

Reference: 10398 AVConsultant: AnnekeViviersJob Description:

• Client Base Expansion
  • Market Analysis: Conduct thorough research to identify untapped business opportunities within specific geographic areas and commodities around the world.
  • Market Penetration: Develop and execute strategies for entering new markets and expanding the company's client and commodity base.
  • Market Share Growth: Set clear goals for capturing market share in various commodities and work towards achieving them.
• Relationship Building
  • Effective Communication: Establish open lines of communication with potential clients, ensuring their needs and concerns are heard and addressed promptly.
  • Customer Service: Provide exceptional customer service to foster trust and maintain long-lasting relationships with clients.
  • Client Retention: Implement strategies to retain existing clients and encourage repeat business.
• Ensuring New client Engagement
  • Onboarding: Guide new clients through the implementation process
  • Growth: Grow the use of certain feature sets to unlock further revenue
• Market Research
  • Trend Monitoring: Continuously monitor industry trends, competitor activities, and market conditions around receiver and supplier markets.
  • Data-Driven Decisions: Use market research findings to make informed decisions and adapt sales strategies accordingly to grow our clients businesses.
• Sales Strategy Development
  • Collaboration: Work closely with the Commercial team to develop comprehensive and effective sales strategies to upsell current clients and grow our client base further.
  • Tailored Approaches: Customise sales strategies to align with the unique requirements of the fresh produce supply chain. This includes but is not limited to the growth of receiving market buyers and sellers.
• Pipeline and Target Management
  • Lead Identification: Outbound sales strategies growing the use of the product, enhancing use and increasing carton level return back on farm.
• Sales Presentations
  • Value Demonstration: Confidently deliver compelling sales presentations that highlight the value and benefits of the company's products or services.
  • Live Demoing: Understand the client needs and the solution our product/ services can offer by demoing a heavy hitting solution.
  • Problem-Solving: Address client needs and potential pain points during presentations, offering solutions and demonstrating how the company can meet their requirements.
• Product Knowledge
  • Product Expertise: Maintain a deep understanding of the company's products or services, including their features, benefits, and unique selling points.
  • Customised Solutions: Use this knowledge to tailor solutions to individual client needs and tell a whole story of how feature sets fit together.
• Feedback and Improvement
  • Client Feedback: Act as a liaison between clients and internal teams, collecting feedback to help enhance products or services.
  • Agile Adaptation: Work collaboratively with product development and marketing teams to adapt offerings and strategies based on client input and market dynamics.

Qualifications:

• Bachelor's degree in business, marketing, or a related field preferred
• Driver’s licence (This role will include travel)
• A minimum of 2 - 3 years’ experience in a logistics provider, export business, perishable commodity agent / retailer or commercial farming company in a planning, operational, logistics or solutions role.
• Experience in managing client / supplier relationships
• Experience in analysing operational processes and/or logistics operations

How to Apply:

• Email your comprehensive CV [e-mail].
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.