Commercial Excellence Manager

Henkel; Brakpan; Hybrid; ZAR 200,000 - 300,000; Full time

Job summary

Henkel is seeking an Application Engineering Intern to support our technical sales team in delivering tailored solutions. You will gain hands-on experience with industrial systems while optimizing processes for better customer engagement. Join us for flexible work arrangements and opportunities for international growth at a company that values diversity.

Benefits

Flexible work arrangements

Opportunities for international growth

Health and wellness programs

Gender-neutral parental leave

Employee Share Plan

Annual bonus

Medical Aid

Subsidized canteen

Mental health programs

Qualifications

• Ability to interpret market trends and customer insights.
• Define and track KPIs for sales effectiveness.
• Desirable experience in FMCG and project management.

Responsibilities

• Support technical sales team and business process optimization.
• Implement global initiatives for operational sales excellence.
• Coordinate sales training and development initiatives.

Skills

Strategic skills

Analytical skills

Market and business analysis

Performance management

Commercial acumen

Tools

Salesforce

Power BI

Excel

Tableau

Job description

About this Position

As an Application Engineering Intern, you will support our technical sales team in delivering technical applications and solutions that meet customer requirements. You will assist in product selection, application development, and solution customization, while gaining practical exposure to industrial systems and technologies.

What You´ll Do

• Maximize organizational efficiency by optimizing business processes that support customers and the sales team
• Focus on POS excellence through a compelling MCH and sell-out strategy
• Contribute to the price increase and contractual strategy
• Implement global initiatives such as KA Excellence, DNA, CRM, Sales Trainings, eShop, customer segmentation, NRM; exploit best practices to sustain operational sales excellence
• Support sales enablement with a comprehensive sales tool strategy
• Provide data, reports, and guidance to help the sales team achieve targets and drive customer engagement
• Establish KPI management with targets and priorities to ensure perfect execution
• Lead team efforts in pricing, promo efficiency, assortment, and trade inventory analysis to maximize revenues and develop guidelines/recommendations with sales and marketing
• Lead the strategic category management agenda with key customers and channels
• Summarize and communicate actionable insights from external/internal data sources
• Coordinate sales training, development, and upskilling initiatives
• Coordinate initiatives related to RF, stock management, slow movers, expiry dates, product availability, L16 optimization, and stock clearance

What makes you a good fit

• Strategic and analytical skills
• Market and business analysis: ability to interpret market trends, customer insights, and sales data
• Performance management: define and track KPIs, sales effectiveness, and ROI
• Pricing and revenue management: develop strategies and optimize revenue streams
• Proficiency with CRM and data tools like Salesforce, Power BI, Excel, or Tableau
• Leadership and people management: motivate, coach, and develop teams
• Cross-functional collaboration: work with Sales, Marketing, Finance, and Supply Chain
• Change management: lead transformation projects and drive adoption of new processes or tools
• Commercial acumen: sales strategy development, customer-centric mindset, trade terms, and promotions optimization
• Desirable experience includes background in FMCG and project management or consulting

Some perks of joining Henkel

• Flexible work arrangements including hybrid and remote options
• Opportunities for international growth
• Health and wellness programs
• Gender-neutral parental leave of at least 8 weeks
• Employee Share Plan with voluntary investment and company matching
• Annual bonus equivalent to one month’s salary
• Medical Aid with 66.67% company contribution
• Subsidized canteen
• Mental health and wellness programs

At Henkel, we value diversity and believe that our employees' unique backgrounds and perspectives are our strength. Join us and bring your uniqueness to our team!