Commercial Bus External Transport Manager (Tickets / Smart Tap),

Rakkgalakane; Johannesburg; On-site; ZAR 500,000 - 650,000; Full time

Job summary

A leading company in transportation management seeks a Commercial Bus External Transport Manager to handle SmartTap systems and user support. The role requires at least five years of IT experience and proficiency in Microsoft Applications. The successful candidate will manage SmartTap devices, oversee administrative functions, and provide technical training to staff.

Qualifications

• Minimum 5 years' experience in IT environment systems related to transport.
• Experience in managing SmartTap systems and innovations.
• Ability to support and train staff on technical systems.

Responsibilities

• Manage and resolve all issues related to SmartTap systems.
• Maintain and oversee the SmartTap systems across all Business Units.
• Provide user support and troubleshoot IT-related problems.

Skills

Proficiency in Microsoft Applications

Administrative functions related to transport management

Understanding of ticketing systems, fares, and routes

Education

Grade 12

Job description

Commercial Bus External Transport Manager (Tickets / Smart Tap), Sandton Rneg+ Ben

Grade 12

Minimum 5 years' experience in IT environment systems, fares, and routes

Proficiency in Microsoft Applications

Administrative functions related to transport management

Understanding of ticketing systems, fares, and routes

Responsibilities:

• Manage and resolve all issues related to SmartTap systems
• Maintain and oversee the SmartTap systems across all Business Units
• Manage and control all SmartTap devices
• Handle dataset charges
• Support ETM Officers with shift and route changes
• Configure cash fares and multi-journey fares on the system
• Coordinate with BluLabel Multi Journey Sales Outlets
• Provide user support and troubleshoot IT-related problems
• Create and disable user accounts on the SmartTap system
• Install and set up SmartTap systems, computers, and printers
• Train ETM Officers and Admin Staff
• Handle administrative tasks such as creating orders and managing invoices
• Follow up on insurance claims for stolen SmartTap devices
• Liaise with TicketPro and other vendors
• Set up ETM data and passenger support systems

Note: This job is active and accepting applications.