Commercial Analyst

Commercial Analyst

Job Title: Merchandising Administrator - Offsite
Reports to: Head of Merchandising
Team: Merchandising

Location: Century City, Cape Town (Only residents of Cape Town may apply)

Salary Range: Competitive

Purpose of the Role

The Merchandising team at our client is responsible for compiling the business online shop window, using both qualitative and quantitative data to select the most appropriate deals to display on-site. By assessing which offerings deliver the most revenue for the company in the medium to long term, the Merchandising team provides insights to Sales teams and Management to meet changing consumer preferences and adapt to seasonal changes.

The Merchandising Administrator - Offsite plays a crucial role in ensuring email performance is optimised to maximise profit potential while supporting administrative responsibilities required to get a deal live from the point of signing.

Main Responsibilities and Duties

• Assesses deals launched on the website against set KPIs.
• Analyses location and tier performance of emails to make strategic decisions.
• Builds exposure strategies for different tiers and locations to maximise visitation and revenue on key deals.
• Plans daily email orders, ensuring a good mix of key categories, seasonal focuses, and avoiding deal fatigue.
• Builds exposure plans and schedules paid slots for generic deals to meet merchant requirements.
• Balances deal exposure offsite, ensuring revenue is maximised while keeping content engaging.
• Ensures there are no clashes between email orders for different regions.
• Selects deals for web and app push notifications.
• Works with the Product team to automate and innovate to maximise email performance.
• Assesses subscriber base and makes recommendations on email strategy.
• Uses audience builder tools to target suitable customers for deals.
• Works closely with CRM using A/B testing to improve email performance.
• Provides feedback to Sales and Analysis teams for deal gaps.
• Monitors personalisation performance and suggests innovations.

Soft Skills Required

• Ability to prioritise and multitask, managing ad-hoc data requests while handling ongoing tasks/projects.
• Strong analytical mindset.
• High attention to detail.
• Excellent communication skills.
• Strong commercial acumen.
• Ability to work with diverse working styles and cultures.

Technical Skills Required

• Degree or relevant industry experience.
• Proficiency in Microsoft tools (Excel, etc.).
• Ability to analyse data sets and draw logical conclusions.
• Experience in SQL and Power BI (useful but not essential).

Company Benefits

• 25 days holiday + 8 bank holidays (option to add 5 extra days)
• Free fruit to fuel your day
• Weekly breakfast feasts every Wednesday
• Wellness Wednesdays activities
• Thirsty Thursdays drinks and snack trolley!
• Games area for some friendly competition
• Perkbox access discounts and rewards across the UK
• Monthly social events
• Legendary company parties twice a year
• Cycle Scheme & Season Ticket Loan
• Auto-enrolment pension scheme (up to 10% employer contribution)
• Enhanced Employee Assistance Program for confidential support
• Eye Care Vouchers
• Store discounts across the website (including travel deals!)
• Smart-casual dress code every day!

If you are looking for an exciting role in a dynamic merchandising team where you can make data-driven decisions and help shape marketing strategies, this could be the perfect opportunity for you! Join our client and become part of something amazing!