Commercial Administrator required in Stellenbosch.
To manage and coordinate monthly and ad-hoc rate requests—primarily airfreight and import-related—ensuring accurate quoting and timely communication.
This role supports operational teams with rate-related queries and maintains up-to-date pricing structures for key accounts.
Key Responsibilities:
- Handle incoming ad-hoc rate requests with speed and precision
- Update customers and Key Account Managers on monthly rate changes, surcharges, and ad-hoc pricing
- Prepare and maintain monthly rate quotes for existing clients
- Share relevant industry updates and notices that impact customer operations
- Ensure all customer contracts and rate agreements are current and correctly filed
- Collaborate internally to communicate customer portfolio details and pricing strategies
Requirements:
- Matric / Grade 12 (Essential)
- Diploma in Shipping, Freight Forwarding, Logistics, or Business Management (Preferred)
- Minimum 2 years’ experience in Freight Forwarding and Logistics
- Exposure to dry cargo rate pricing (Advantageous)
Skills & Competencies:
- Strong understanding of freight charges and shipping terminology
- Proficient in Google Workspace, Excel, and professional email communication
- Highly organized, with excellent attention to detail and accuracy
- Able to work under pressure and meet tight deadlines
- Quick to learn internal systems and external platforms
- Strong interpersonal and communication skills
- Comfortable working with multiple stakeholders in a fast-paced, dynamic environment
- Committed to maintaining confidentiality and professional integrity
- Proactive team player with the ability to identify and support team needs
- Understanding of shipping freight and other charges