Collector / Accounts Receivable

SoluGrowth; Gauteng; On-site; ZAR 250,000 - 450,000; Full time

Job summary

An established industry player is seeking a dedicated Collector/Accounts Receivable professional to join their dynamic team. In this role, you will be responsible for managing accounts receivable processes, ensuring timely collection of outstanding invoices, and maintaining strong relationships with clients. Your expertise in financial administration and problem-solving will be crucial as you collaborate with various teams to resolve issues and drive process improvements. This is a fantastic opportunity to contribute to a forward-thinking organization while enhancing your skills in a supportive environment.

Qualifications

• 3+ years of experience in Accounts Receivable and financial administration.
• Strong communication skills to build client relationships.

Responsibilities

• Collect outstanding AR invoices and maintain accurate aging reports.
• Collaborate with billing and finance teams for issue resolution.
• Drive process improvement initiatives and ensure SLAs are met.

Skills

Excellent written and verbal communication

Problem-solving

Attention to detail

Ability to prioritize and manage expectations

Process-oriented

Multitasking

Education

Relevant Diploma/Degree (Accounting, Finance)

Tools

Oracle

MS Office (Excel & PowerPoint)

Job description

Solugrowth (PTY) Ltd

2025/04/11 Gauteng

Job Reference Number: SG-540

Department: BPO H2R - Mastercard

Industry: Accounts

Job Type: Contract

Positions Available: 1

Salary: Market Related

Solugrowth is looking for a Collector/ Accounts Receivable.

Job Description:

• Collecting on outstanding AR invoices.
• Prepare and maintain an accurate AR aging report/ledger with notes on the status of payments.
• Responding to customer inquiries related to invoicing/finance/AR and close tickets in a timely manner.
• Collaborate with the billing team and finance teams as required.
• Reconciling outstanding issues on customer accounts.
• Quarterly review of Bad debt risk and escalation to account management teams.
• Quarterly meeting with regional controllers for support on escalations and query resolution.
• Track and ensure completion of critical requests.
• Collaborate as needed with other leads to ensure all queries/escalations are closed off.
• Provide accurate feedback to requestors; communicate the root causes, trends, and solutions.
• Monitoring and management of tasks & targets to ensure SLAs & KPIs are met/exceeded.
• Identify, support & drive process improvement initiatives (to work methods, processes & systems).
• Provide reporting including interpretation, trends, and root causes to assist the manager in preparation for weekly, monthly & quarterly meetings.
• Build & maintain good professional relationships with clients and team members.
• Other ad-hoc projects/reports and requests.

Job Requirements:

• Excellent written and verbal communication abilities (English); ability to communicate independently with clients, build strong client relationships.
• Ability to investigate & solve queries from customers with internal stakeholders.
• Ability to prioritize and manage expectations.
• A keen eye for detail.
• Process-oriented.
• Ability to work independently & multitask.
• Relevant Diploma/Degree (Accounting, Finance).
• Experience in Financial administration and Accounts Receivable (Billing, collections, etc.).
• 3+ years Accounts Receivable experience.
• Good computer skills: Oracle experience would be a plus, MS Office (Excel & PowerPoint skills) required.
• Pro-active problem solver; always searching for process improvement opportunities.
• The ability to take initiative and ownership of own work.
• High level of honesty, accuracy, confidentiality, and dependability.