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Collections Specialist Graduate

DMARC Analyzer (Acq. by Mimecast)

Johannesburg

On-site

ZAR 200,000 - 300,000

Full time

3 days ago
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Job summary

A technology company in Johannesburg is seeking a Collections and Cash Application Specialist for their Graduate Program. The role focuses on maintaining strong customer relationships while ensuring timely payments of invoices. Ideal candidates will have strong communication skills, attention to detail, and be proficient in MS Office. This is a full-time internship opportunity.

Qualifications

  • Goal oriented with strong attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to work independently and in a team environment.

Responsibilities

  • Manage a portfolio of customer accounts to ensure timely payments.
  • Conduct collection calls and follow up on overdue invoices.
  • Investigate and resolve customer disputes to accelerate payment.
  • Accurately apply payments to invoices and manage unapplied cash.

Skills

Attention to detail
Written and verbal communication
Organizational skills
Problem-solving skills
Ability to prioritize
Teamwork

Education

Relevant degree or equivalent experience

Tools

MS Office Suite

Job description

Description

Graduate Program-

Description

Graduate Program- Collections and Cash Application Specialist is responsible for maintaining strong customer relationships and ensuring timely payment of outstanding invoices, while also supporting accurate and efficient application of incoming payments. This role plays a key part in managing working capital and maintaining a healthy accounts receivable ledger.

What You'll Do

  • Actively manage a portfolio of customer accounts to ensure payments are received within agreed terms
  • Conduct daily collection calls and/or send electronic correspondence to follow up on overdue invoices
  • Investigate and resolve customer queries or disputes that delay payment
  • Accurately apply customer payments to open invoices, ensuring timely and correct allocation
  • Reconcile unapplied cash and follow up with internal teams or customers to resolve remittance discrepancies
  • Support the daily monitoring of bank statements and payment files
  • Perform other assigned tasks as needed to support the broader Accounts Receivable team.

What You'll Bring

  • Goal oriented and strong attention to detail
  • Excellent written and verbal communication skills
  • Excellent organizational and problem-solving skills
  • Ability to prioritize and manage multiple responsibilities
  • Ability to work independently and in a team environment

Proficiency with MS Office suite

DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

Seniority level
  • Seniority level
    Internship
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Accounting/Auditing and Finance
  • Industries
    Technology, Information and Internet

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