Collections BI Analyst

Dixie Recruitment; KwaZulu-Natal; On-site; ZAR 420,000 - 600,000; Full time

Job summary

Dixie Recruitment is seeking a Collections BI Analyst in Westville to turn debt collections data into actionable insights. You will work with SQL, Power BI and Excel to develop reporting and dashboards, analyze performance and support data-driven decisions.

Ideal candidates have 3–5 years’ debt collections experience, strong SQL skills and experience building dashboards. The role is full-time and office-based in KwaZulu-Natal.

Qualifications

• Matric / NQF Level 4 required.
• Strong, hands-on SQL skills are essential.
• Proficient in Power BI and Excel.
• 3–5 years’ debt collections experience in data/reporting/BI.
• Experience developing performance dashboards.
• Excalibur experience is advantageous but not essential.

Responsibilities

• Develop and maintain SQL reporting and BI solutions.
• Build dashboards in Power BI.
• Analyse collections data, KPIs and performance trends.
• Support debt segmentation and collections strategies.
• Manage, validate and reconcile data.
• Identify data quality and reporting issues.
• Assist with process automation and data-driven technology solutions.
• Develop audit trails and support SLA/compliance requirements.

Skills

SQL

Power BI

Excel

Debt collections experience

Data analysis

Education

Matric / NQF Level 4

Tools

Excalibur

Job description

COLLECTIONS BI ANALYST

Westville | Permanent | Fully Office-Based

Are you a data-driven BI professional with strong SQL skills and experience in debt collections?

Our client is looking for a Collections BI Analyst to join their software solutions environment and play a key role in turning collections data into meaningful business insights.

You’ll work closely with the collections business, using SQL, Power BI and Excel to develop reporting and dashboards, analyse collections performance, improve debt segmentation, identify data quality issues and support data-driven decision‑making.

What You’ll Do

• Develop and maintain SQL reporting and BI solutions.

• Build performance dashboards using Power BI.

• Analyse collections data, KPIs and performance trends.

• Support debt segmentation and collections strategies.

• Manage, validate and reconcile data.

• Identify data quality and reporting issues.

• Assist with process automation and data‑driven technology solutions.

• Develop audit trails and support SLA/compliance requirements.

What We’re Looking For

• Matric / NQF Level 4.

• Strong, hands‑on SQL skills – essential.

• Strong Power BI and Excel skills.

• Approximately 3–5 years’ debt collections experience in a similar data/reporting/BI environment.

• Understanding of collections processes, KPIs and best practices.

• Good database knowledge.

• Experience developing performance dashboards.

• Excalibur experience is advantageous but not essential.

We’re looking for someone who can genuinely work with SQL and navigate databases independently — not simply someone who has had exposure to SQL.

If you’re a technically strong BI/Data professional who understands the collections environment and enjoys turning data into actionable insights, we’d love to hear from you.