Collections Agent

PSI-Super; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in the financial sector is seeking a skilled Collections Agent to join their team in Ballito, KwaZulu-Natal. The role involves prompt recovery of outstanding payments through telephonic and in-person interactions, promoting strong client relationships while ensuring compliance with debt collection best practices. Join a supportive environment with career growth opportunities and competitive compensation.

Benefits

Competitive salary and incentives

Supportive team environment

Opportunity for career growth

Qualifications

• Proven experience in debt collection (both telephonic and in-person).
• Valid driver's license (essential for travel).
• Strong negotiation and communication skills.

Responsibilities

• Conduct telephonic and face-to-face collections to recover outstanding payments.
• Maintain professional communication with clients while negotiating payment arrangements.
• Visit clients when necessary to resolve payment issues.

Skills

Negotiation

Communication

Independence

Job description

Job Title:Collections Agent
Location: Ballito, KwaZulu-Natal (H/O)
Employment Type: Full-Time

Job Overview:
We are seeking a skilled and proactive Collections Agent to join our team in Ballito, KZN.

The ideal candidate will have experience in both in-person and telephonic collections, ensuring timely payments while maintaining strong customer relationships.

A valid driver’s license is essential, as travel may be required for in-person collections.

Key Responsibilities:
Conduct telephonic and face-to-face collections to recover outstanding payments.
Maintain professional and courteous communication with clients while negotiating payment arrangements.
Visit clients when necessary to facilitate in-person collections and resolve payment issues.

Requirements

Proven experiencein debt collection (both telephonic and in-person).
Valid driver’s license (essential for travel).
Strong negotiation and communication skills
Ability to work independently and manage multiple accounts
Knowledge of debt collection laws and best practices

Why Join Us?
Competitive salary and incentives.
Supportive team environment.
Opportunity for career growth in the financial sector.