Cold Store Clerk, City Deep (3 Month Fixed Term Contract)

Black Tie Recruit; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in cold storage seeks a Cold Store Clerk for a 3-month fixed-term contract in Johannesburg. The role involves administration of the cold store, maintaining the warehouse management system, and ensuring customer satisfaction through effective communication and reporting. Applicants should have at least Matric and 3-5 years of relevant administrative experience, particularly in the food industry.

Qualifications

• 3-5 years in administration or similar role within high-volume cold store operations.
• Proficiency in Microsoft Office (intermediate) required.
• Knowledge of inventory and HACCP standards preferred.

Responsibilities

• Coordinate daily planning for stock movements and process client orders.
• Manage stock transfers and ensure accurate data capturing in the WMS.
• Capture and report daily stock movements and generate operational reports.

Skills

Communication skills

Time management

Customer relations

Organizational skills

Attention to detail

Education

Matric

Tools

Microsoft Office

Warehouse Management Systems (WMS)

Job description

Company involved in cold storage is looking for a suitable candidate for a Cold Store Clerk position.

The position is based in City Deep, Johannesburg.

It is a 3-month Fixed Term Contract. Purpose: This position is responsible for the administration of the Cold Store, maintaining the warehouse management system, supporting internal and external customers, reporting on daily statistics, and administering the billing process. The role emphasizes personal development, driving performance excellence, and living organizational values.

Reporting to : Cold Store Admin Supervisor

Key Performance Areas / Responsibilities

1. Administration of the Cold Store

• Coordinate daily planning for stock movements (inbound and outbound)
• Process client orders (COS), amendments, and special instructions
• Liaise between traders, clients, and cold store operations
• Generate and verify orders, picking slips, GIVs, and dispatch documentation
• Ensure dispatch compliance with temperature standards
• Handle stock queries, maintain records, and assist with stock takes
• Support general office upkeep, stationery requests, and equipment maintenance
• Follow all food safety and quality compliance guidelines

Warehouse Management System Maintenance

• Manage stock transfers and ensure accurate data capturing
• Oversee stock movement processes and stock take activities
• Report and communicate stock levels to clients and management

Support Between Internal and External Parties

• Confirm and process customer orders and release notes
• Ensure accuracy of picking instructions per cold store procedures
• Provide updates to traders and clients
• Address and resolve order and delivery queries

Daily Statistics Reporting

• Capture and report daily stock movements and utilization
• Generate and distribute operational and statistical reports to management

Billing Process Administration

• Review uncommitted reports and resolve uncommitted GRVs before billing
• Generate Principal Movement reports and ensure correct billing
• Run billing to create invoices, verify against client accounts, and prevent duplication
• Prepare and send reports and invoices to clients, making amendments as needed

Salary : Basic salary plus overtime as necessary.

Requirements

Qualification : Matric

Experience : 3-5 years in administration or similar role within high-volume cold store operations in the food industry.

Preferred : Over 5 years experience in similar roles within the food industry.

Knowledge

• Stock receiving and dispatch procedures
• Inventory procedures
• HACCP and Food Safety standards
• Warehouse management systems (WMS)
• Tabulating weights
• General administrative duties

Skills

• Proficiency in Microsoft Office (intermediate)
• Good communication skills (telephonic and interpersonal)
• Time management
• Customer relations
• Organizational skills
• Attention to detail and accuracy