Coffee Shop Manager

University of Fort Hare; Grabouw; On-site; ZAR 200,000 - 300,000; Part time

Job summary

A renowned coffee shop located in the beautiful Elgin Valley is seeking a part-time Coffee Shop Manager to operate on weekends. The ideal candidate will ensure exceptional customer service and smooth operations in a high-traffic environment. Strong hospitality experience, bilingual communication skills, and a warm personality are essential for this role.

Qualifications

• Minimum 2 years’ experience in a similar role within hospitality or retail.
• Fluent in both Afrikaans and English (written and spoken).
• Own, reliable transport essential.

Responsibilities

• Manage front-of-house operations and team interaction.
• Deliver high levels of customer service and support management.
• Oversee stock control and product displays.

Skills

Customer Service

Team Coordination

Stock Control

Food and Beverage Knowledge

Cashier Operations

Job description

Grabouw / Elgin Valley: Join a renowned and much-loved farm stall and tourist destination in the heart of the Elgin Valley. Known for its warm hospitality, local produce, and artisanal treats, this iconic pit-stop is seeking a charismatic and experienced Coffee Shop Manager to manage its Coffee Shop.

Part Time: Work Every 2nd Weekend (Saturday & Sunday Roster)

Purpose of the Role: To manage and support front-of-house operations with a focus on exceptional customer service, smooth daily operations, and team coordination in a high-traffic hospitality environment. The position involves working every second weekend (Saturday and Sunday), with trading hours from 07:30 to 17:30 daily.

Key responsibilities Include but Are Not Limited To

• Support to the senior Management Team
• Front-of-house presence and guest interaction
• Delivering a consistently high level of customer service
• Assisting with cashier operations and till management
• Overseeing and assisting with product displays and merchandising
• Managing stock control and receiving of goods
• Ordering and checking produce and other incoming items

Criteria

• Minimum 2 years’ experience in a similar role within a hospitality or retail food environment
• Strong knowledge of food and beverage operations
• Fluent in both Afrikaans and English (written and spoken)
• A warm, engaging, and team-oriented personality
• Own, reliable transport essential
• Only applicants with experience in a comparable role and setting and currently residing in or near the Grabouw / Elgin Valley area will be considered for the role

Remuneration and Hours of Work

• Market related
• Workday hours: 07:30 to 17:30
• 2-day work week, every second weekend Saturday and Sunday
• Start Date: Urgent