Co-ordinator, Polokwane Central (W)

Pedros; Polokwane; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Pedros is opening a brand-new store in Polokwane and invites energetic individuals to join the launch team. This role involves managing shift operations, delivering great service, and helping build a strong store culture from day one.

As a supervisor, you will greet customers, take orders in person, drive-thru or online, ensure accuracy, lead the team, uphold food safety, and maintain clean presentation stations.

Qualifications

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently.

Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately in person, drive-thru, or online
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely
• Restock items such as cups, lids, sauces, and napkins

Skills

Customer service

Communication

Multitasking

Teamwork

Time management

Education

High school diploma

Tools

POS system

Job description

Exciting New Restaurant

Join our family as we open our brand-new store in Polokwane. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Manage shift operations and ensure service, quality, and productivity standards are consistently achieved.

Key Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and escape when necessary
• Restock items such as cups, lids, sauces, and napkins

Competencies

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to work in a fast-paced environment
• Time management and multitasking
• Teamwork and cooperation
• Basic cash-handling and POS skills
• Problem-solving and adaptability
• Good personal hygiene and professionalism

Requirements

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently.